Jamon Caswell

This dealer would not live up the the offer they presented as a substitute for a sold advertised car after we accepted put the funds together and added to insurance. Unacceptable behavior presented as a substitute for a sold advertised car after we accepted put the funds together and added to insurance. Unacceptable behavior More

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Buyers beware. This dealers sales department and service department are fine but the finance department is negligent at best, with a propensity for predatory behavi This dealers sales department and service department are fine but the finance department is negligent at best, with a propensity for predatory behavior. Woburn Toyota and their finance dept are currently withholding $1500 owed to my wife after a vehicle trade in and have completely stopped responding to all correspondence attempts. This issue is the second we've had with them after they charged her for almost a year for a maintenence package they then claimed she never had. It took us nearly 8 months to resolve that issue despite receipts, invoices, and emails showing she'd signed up for and paid for said package. We are now on month 4 of waiting for the aforementioned $1500. All said we've wasted nearly a year fighting this finance department. Stay far away and go to any of Toyota dealerships just over the border in NH. Less sales tax and less predatory nonsense after purchase. More

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Good, bad, good The reason for average rating is because I average out the 3 times I visited the dealership. First time I met Gabriel Zorrilla and Jamon Caswell. The The reason for average rating is because I average out the 3 times I visited the dealership. First time I met Gabriel Zorrilla and Jamon Caswell. They were professional and listen to what I had to say. They respect my opinion when I said I have to give it some more thoughts before making decision. Moreover, I especially like the way Jamon followed up with customer. Through the whole process, he always present himself professionally and wanted to sell the best car and making sure im happy. That speaks volume to me as this is the first time I’m buying a car. When I was ready to buy the car, I came in the second time with my whole family but unfortunately Jamon wasn’t there and I had to meet with Ahmeh Mowena and Wally. I had to say that was the worst experience. Wally was a normal sales man trying to make the customer buy the car. On the other hand, Ahmed didn’t present himself as professional at all. He gave me an angry face when I said the number he showed me wasn’t the number I discussed with Wally. He made me felt a little threatening when he said with an angry face and raise his voice that he will get Wally in trouble if Wally committed to the number. He asked me to forget whatever Wally said in the last 2 hours and start over which I don’t have time for. That is very unprofessional of Ehmeh. I walked out of the dealership thinking I will never come back to Woburn Toyota again. However, Jamon made me changed my mind with all the follow up texts and the effort to sell me the best car. If I would recommend anyone to Woburn Toyota, I will point out to work with Gabriel and Jamon only. More

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Service over and above! JC went far beyond to keep us within budget! Couldn’t be happier with my new purchase and exceptional service of JC and his team JC went far beyond to keep us within budget! Couldn’t be happier with my new purchase and exceptional service of JC and his team More

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Went above and beyond I had set up a lease which was a very good deal. However, there was a mistake in the vehicle that I was buying, and what I was being given. Bottom lin I had set up a lease which was a very good deal. However, there was a mistake in the vehicle that I was buying, and what I was being given. Bottom line I got a fantastic deal on the exact truck I wanted. Everyone was extremely nice and professional. Other than a taking almost all day to figure out, it was a very pleasurable experience. Thanks Diego, John, JC, and everyone else that made this purchase possible. More

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Best manager and customer service Woburn Foreign Motors INC has an excellent manager and customer service. Jamon Caswell and all his work team welcomed us to the dealership. His atte Woburn Foreign Motors INC has an excellent manager and customer service. Jamon Caswell and all his work team welcomed us to the dealership. His attention was very cordial and professional. James Caswell helped me and guided me to choose the best car that suits my needs. The facilities are spectacular, quite comfortable and all very well distributed More

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Customer service I was referred by Jamon Caswell 2 years ago and now on my second car, the new dealership, jamon, moe and the team has outdone themselves. Excellent a I was referred by Jamon Caswell 2 years ago and now on my second car, the new dealership, jamon, moe and the team has outdone themselves. Excellent all around! They went above and beyond to make me happy! Thank you all!! loving my new Highlander!! More

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Excellent Service Worked with Jon when leasing my new vehicle- he took the time to listen to what I wanted and to find the perfect car for me. Extraordinarily easy, no Worked with Jon when leasing my new vehicle- he took the time to listen to what I wanted and to find the perfect car for me. Extraordinarily easy, no pressure and great to work with- will happily do business in the future More

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Happy customer Chris costa was a wonderful sales person! My visit was quick and efficient! When I emailed him he responded in a reasonable time! He called me after I Chris costa was a wonderful sales person! My visit was quick and efficient! When I emailed him he responded in a reasonable time! He called me after I picked up my vehicle to check in with me to see if I needed anything! He was amazing to work with!! More

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Great staff amazing dealership! Woburn Toyota is hands down the place to go. Wether your buying or having you vehicle serviced you get great customer service all around. This dealer Woburn Toyota is hands down the place to go. Wether your buying or having you vehicle serviced you get great customer service all around. This dealership has an amazing staff including Rich Alessi who was respectful and professional and extremely helpful! Kal who sold me my new Toyota Highlander was efficient and very friendly. Having these gentlemen on your staff makes my experience one of the best ones yet!! More

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