Jamie Groth | Page 47

I came into Luther Kia looking to test drive the Sportage with no intention of purchasing that day. Igor helped me out with the test drive and told me all about the vehicle before I even got into the driver' with no intention of purchasing that day. Igor helped me out with the test drive and told me all about the vehicle before I even got into the driver's seat. Any question I had during the test drive he answered without hesitation. After the test drive we went back to the dealership and he went over my options and some numbers. I never once felt any pressure from him to buy that day. He gave me his card and told me to call him with any questions that I forgot to ask. He called me two days later to ask if I had any other concerns and to ask if I was interested in making an appointment. He asked what color I would like and told me if it was no longer available he would find what I wanted and get it to the dealer by the time my appointment was. During the appointment he walked me through every detail and explained anything I didn't understand. Going through the financial process, Jamie answered all my questions very well and also helped me understand anything she was telling me. The whole process in general was very fast and moved along smoothly. Igor also showed me the service department and helped me set up my first oil change. Once I got my keys Igor went over everything in the interior of the car to make sure I knew how everything worked including setting up my phone for bluetooth and helping change the time. I was also originally looking at a Hyundai and picked Kia because of the great service and attention I received from Igor. If I ever need another car or if someone asks me about where to go I will 100% always suggest Luther Kia and Igor. I will definitely be back for my next car. More

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I have given an excellent rating to this dealership because they gave me the highest price on my trade and were very diligent in working with me to get an acceptable monthly payment on my new vehicle. because they gave me the highest price on my trade and were very diligent in working with me to get an acceptable monthly payment on my new vehicle. We were there quite a long time and everyone we encountered was very kind and patient with us. Thanks so much for your exceptional service! I would highly recommend. More

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Words cannot explain the outstanding service I received from the Nissan dealership. The sales representative was very knowledgeable and made sure I understood the transaction. The finance department was ou from the Nissan dealership. The sales representative was very knowledgeable and made sure I understood the transaction. The finance department was outstanding in making sure that my monthly payments we're affordable. I would truly recommend my family and friends. More

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My wife and I were very happy with our overall experience at Luther Nissan Kia. This experience started from my initial phone conversation with Dan the day prior to our finalization of signing for the new ca at Luther Nissan Kia. This experience started from my initial phone conversation with Dan the day prior to our finalization of signing for the new car lease. After calling 15 dealerships, he was the respectful and engaging, promptly calling me back. He understood my needs and he was able to give us the options that we wanted. Even when we decided to go in a different direction, he patiently sat down with us and he explained things to us so that we could make the best decision possible. Overall, we were very satisfied and drove off with a new KIA Optima. More

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I was looking to replace my car and had found one on the internet that I liked. From the moment I walked in I felt like I was getting the VIP treatment. Buying a car has never been a good experience until internet that I liked. From the moment I walked in I felt like I was getting the VIP treatment. Buying a car has never been a good experience until I went to Luther Nissan Kia. They were friendly, and upfront. The car was cleaned, and ready for me to test drive. I did not feel pressured, but welcome. I am happy that I went there, and it was such a great experience for both me and my fiancé. I cannot say a single bad thing about it. More

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Luther had a great staff at hand and made my experience memorable. Mike Kelly was very helpful and friendly. Any questions I had, he was able to answer them quickly. Just like Mike Jamie Groth was very hel memorable. Mike Kelly was very helpful and friendly. Any questions I had, he was able to answer them quickly. Just like Mike Jamie Groth was very helpful and friendly. She too was able to answer my questions quickly. Thank you both Mike Kelly and Jamie Groth. More

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i was long over due for a newer vehicle and Jeff Kessler was great from start to finish. He used the financial and personal information I had given him as well his knowledge of cars similar to the one I cur was great from start to finish. He used the financial and personal information I had given him as well his knowledge of cars similar to the one I currently had/loved to find a great car for me. He had it warm and waiting when I arrived at the dealership, with other options in mind too. He was very friendly, professional, and knowledgeable throughout the process. I had some financial restrictions which complicated the things a little, but Jeff found financing for me on a Mercury Montego that I love more and more everyday. I was highly satisfied with his customer service skills and appreciated how "pain-free" he made my car buying experience. Jamie Groth was also incredibly helpful when it came to making sure I got the best deal possible from the banks. She mirrored Jeff's friendly demeanor and professionalism. Both employees thoroughly and simply answered all of my questions. I am a customer that bases most of my loyalty to a company on customer service. Luther Nissan Kia, Jeff, and Jamie both reflected the stellar reputation I have heard about from others, and exceeded all of my expectations as a customer. I am a young individual with several car purchases left in my life and will definitely return to Luther Nissan when the need arises. More

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Visited them to take a quote to buy a new car (My first car) and ended up buying it from them, the service they provided was excellent and have very good communication. I had visited many dealers and did q car) and ended up buying it from them, the service they provided was excellent and have very good communication. I had visited many dealers and did quite a bit of research but their honesty and timely service cannot be compared to others. I used to just drop in according to my time and they always used to be ready. Always leave with full satisfaction! More

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We had been looking for a car for a while. We actually went in thinking to buy 2 newer used cars. We sat with Dan and he was an excellent listener. We talked about our needs and price range. When he pulle went in thinking to buy 2 newer used cars. We sat with Dan and he was an excellent listener. We talked about our needs and price range. When he pulled out some brochures to look at, we pretty much found the perfect car for us. Dan's ability to be a great listener lead us to a great match with a new Nissan Versa. We were very happy walking out that evening with the brand new Versa! Did I mention it was the coldest night of the year? The quality and friendliness of the sales team was impressive, especially, on the coldest night of the year. We actually did have fun! Thanks Dan & Jamie great job! More

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very welcoming atmosphere. JP went above what I expected and treated me well with honest answers. I came in early to get my truck and they rushed to get it ready and did a great job. Every time I came in I and treated me well with honest answers. I came in early to get my truck and they rushed to get it ready and did a great job. Every time I came in I felt like I was there number one priority. More

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