James Young
James Young at Maserati of Naples - Naples Luxury Imports
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James Young

Service Advisor

Maserati of Naples - Naples Luxury Imports

900 Tamiami Trail North
Naples, FL 34102

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18 Reviews
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18 Reviews

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18 Reviews of James Young

November 06, 2023

Dealership Rating
Employee Rating

James Young was fast and efficient and performed a 75,000 mile service within 24 hours. The 2014 Quattroporte now drives like new and still looks great. Ja,es Young is knowledgeable and friendly. More

by lencampagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Maserati of Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maserati Naples! We hope to be of service to you again in the future. Best wishes, Maserati Naples

Nov 09, 2023

Maserati of Naples - Naples Luxury Imports responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Naples Luxury Imports and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 22, 2022

Dealership Rating
Employee Rating

They were very accommodating and completed the job on time and within budget they quoted More

by ispycws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Maserati of Naples - Naples Luxury Imports responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 31, 2021

Dealership Rating
Employee Rating

I have dealt with James for the past 1.5 yrs and his commitment to customer service, follow up and communication exceeded my expectations. He has been nothing but a a brand ambassador for the Naples Lu More

by mrwbuchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Maserati of Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maserati Naples! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 25, 2021

Dealership Rating
Employee Rating

It was my first appointment at this dealership and it was a real pleasure starting with the woman who scheduled the appointment. When I met Mr. Young he made me feel that my car was genuinely important to h More

by dhborsenik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Woman who scheduled my appointment

Mar 06, 2021

Maserati of Naples - Naples Luxury Imports responded

Hi, we are very happy to have provided you with such a positive first experience at our dealership! It means so much to us to have earned your trust in our business! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2021

Dealership Rating
Employee Rating

James Young was very responsive & caring...a true professional service employee...when I called would return my calls quickly ....he showed much concern for my problems More

by massiassociates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2021

Maserati of Naples - Naples Luxury Imports responded

Hello, thank you for sharing your positive experience working with James! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2021

Dealership Rating
Employee Rating

James was excellent and attentive and went out of his way to correct a poorly functioning product. I told him he was very helpful. Great asset More

by Jbnori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Phillips

January 29, 2021

Dealership Rating
Employee Rating

James is awesome! Very attentive and knowledgeable. I trust his expertise with my car. He always takes care of my Maserati with an expedited fashion. More

by Ellemanderson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

Probably one of the best, if not the best car dealership in the world! Having dealt and bought cars in three continents, USA, Europe and Asia, this dealership in Naples is astonishing in its dealing with c More

by candidcurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lynn Henkel, Jon Ball Jr

January 25, 2021

Dealership Rating
Employee Rating

I have been dealing with James for over a year now and he’s always been so helpful and very courteous. Such a pleasant change from some dealerships I’ve worked with. Thank you James! More

by L Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2020

Dealership Rating
Employee Rating

The parking for cars is dangerous an unacceptable. Other than that the dealership is extremely clean all employees are well informed and always willing to assist. My car is a Bentley. More

by r.ruf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Ball Jr

1

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