James Young
Service Advisor
Maserati of Naples - Naples Luxury Imports
900 Tamiami Trail North
Naples, FL 34102
18 Reviews
Write a Review18 Reviews of James Young
November 06, 2023
James Young was fast and efficient and performed a 75,000 mile service within 24 hours. The 2014 Quattroporte now drives like new and still looks great. Ja,es Young is knowledgeable and friendly. mile service within 24 hours. The 2014 Quattroporte now drives like new and still looks great. Ja,es Young is knowledgeable and friendly. More
March 31, 2021
I have dealt with James for the past 1.5 yrs and his commitment to customer service, follow up and communication exceeded my expectations. He has been nothing but a a brand ambassador for the Naples Lu commitment to customer service, follow up and communication exceeded my expectations. He has been nothing but a a brand ambassador for the Naples Luxury Import service department. James continues to work through some of the difficult needs, which I have brought to him in regards to dealing with Insurance company as well as the extended warranty departments. He is prompt with his returning of call and keeping me updated as needed. I have recommended friends and family to use Naples Luxury Imports for their service and purchase of vehicles. More
February 25, 2021
It was my first appointment at this dealership and it was a real pleasure starting with the woman who scheduled the appointment. When I met Mr. Young he made me feel that my car was genuinely important to h a real pleasure starting with the woman who scheduled the appointment. When I met Mr. Young he made me feel that my car was genuinely important to him as was my comfort level with respect to the work that they felt should be done. This turned out to be one of my best experiences getting a car serviced. I trust them. More
Other Employees Tagged: Woman who scheduled my appointment
February 23, 2021
James Young was very responsive & caring...a true professional service employee...when I called would return my calls quickly ....he showed much concern for my problems professional service employee...when I called would return my calls quickly ....he showed much concern for my problems More
February 04, 2021
James was excellent and attentive and went out of his way to correct a poorly functioning product. I told him he was very helpful. Great asset to correct a poorly functioning product. I told him he was very helpful. Great asset More
Other Employees Tagged: Tom Phillips
January 28, 2021
Probably one of the best, if not the best car dealership in the world! Having dealt and bought cars in three continents, USA, Europe and Asia, this dealership in Naples is astonishing in its dealing with c in the world! Having dealt and bought cars in three continents, USA, Europe and Asia, this dealership in Naples is astonishing in its dealing with customers and clients. Always treating customers with greatest respect and going the extra mile to satisfy its customers. When I bought my first car there, coming home from Naples, a flower bouquet was waiting already at my door, magnificent! A special praise for James in his outstanding attitude towards his customers and Lynn Henkel! More
Other Employees Tagged: Lynn Henkel, Jon Ball Jr
January 25, 2021
I have been dealing with James for over a year now and he’s always been so helpful and very courteous. Such a pleasant change from some dealerships I’ve worked with. Thank you James! he’s always been so helpful and very courteous. Such a pleasant change from some dealerships I’ve worked with. Thank you James! More
November 13, 2020
The parking for cars is dangerous an unacceptable. Other than that the dealership is extremely clean all employees are well informed and always willing to assist. My car is a Bentley. than that the dealership is extremely clean all employees are well informed and always willing to assist. My car is a Bentley. More
Other Employees Tagged: Jon Ball Jr