James Thomforde
James Thomforde at Transwest Chevrolet
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James Thomforde

Service Advisor

Transwest Chevrolet

1200 W Main St
Sterling, CO 80751

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4.5
19 Reviews
4.5

19 Reviews

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19 Reviews of James Thomforde

October 03, 2024

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Employee Rating

Our vehicle was done in a reasonable amount of time and we always appreciate having the car washed! More

by loughfive
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2024

Transwest Chevrolet responded

Hi loughfive, thanks for the great review! It's our goal to always work to get you back on the road faster, glad we could help! We look forward to a long relationship with you and all your vehicles! Transwest Chevrolet

October 01, 2024

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Four tires were ordered and installed. Installed four tires six years ago (57,000 miles) at Transwest; so returned for four new tire installation. Excellent service having the installati More

by BEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Transwest Chevrolet responded

We really appreciate your 5 star rating, Bea0. We appreciate you sharing your experience with our dealership. Thanks for choosing to work with us, we look forward to seeing you in the future!! Transwest Chevrolet

September 08, 2024

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we have always had great service. everyone is friendly and helpful. all our family have bought and serviced here More

by WDL24AKL
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Recommend Dealer
Yes
Sep 12, 2024

Transwest Chevrolet responded

Glad we can be there for you, WDL24AKL! Wow, I think you have worked with nearly our whole team. Your compliments have been shared with our amazing team. We are here to serve you anytime you need us. We appreciate your business. Transwest Chevrolet

June 16, 2024

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Jim helped a bunch by checking my extended warranty for us and found that they would pay all but $100 of the cost of the alternator. He does a great job and knows his stuff. You are lucky to have him. More

by JIMORJOY
Service Price Transparency
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Recommend Dealer
Yes
Jun 21, 2024

Transwest Chevrolet responded

Transwest Chevrolet appreciates the great feedback. We are happy the team was able to take great are of you while on your recent visit. We agree, we have a great team that we are happy to have. Thank you very much for your business and we hope to see you again. The Transwest Chevrolet Team

June 06, 2024

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TRANSWEST DID AN OUTSTANDING JOB ON MY REPAIRS. THANKS TO PARTS ,SERVICE PEOPLE THANK YOU ALL More

by CHUCK.CUMMING
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Transwest Chevrolet responded

Transwest Chevrolet appreciates the kind words. We are happy our parts & service teams were able to take great care of you while on your recent visit. Thank you very much for the 5-star review and thank you for your business. The Transwest Chevrolet Team

June 01, 2024

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Jim rushed my vehicle through service for me at my request due to an impending storm. He offered a change in my scheduled service for an hour earlier. Couldn’t be happier. More

by R.BANG
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Recommend Dealer
Yes
Jun 03, 2024

Transwest Chevrolet responded

Transwest Chevrolet is happy to hear our service team was able to get you in earlier and get you fixed up and back on the road. We are fortunate to have a great service team that does a great job of taking care of our guests. Thank you very much for your business and we hope to see you again soon. The Transwest Chevrolet Team

May 25, 2024

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Employee Rating

He charged me for a diagnosis and I’ll take it somewhere else to fix the huge bill. Also said my care was not worth fixing. His boss did not do what I asked to help with insurance. She lost my business. More

by JONPBOY3
Service Price Transparency
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Recommend Dealer
No
May 28, 2024

Transwest Chevrolet responded

Transwest Chevrolet is sorry to hear you had a less than perfect experience while in for service. Our team works hard to deliver a great experience to all of our guests. We are sorry we fell short. We will review your visit with our service team to make the appropriate corrective actions. Thank you for your feedback, it's how we continue to improve. The Transwest Chevrolet Team

May 23, 2024

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Employee Rating

No problems, waiting area was nice and clean. Everyone is friendly. I would reccomend them More

by lanahahn
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 23, 2024

Transwest Chevrolet responded

Hi Lana. Transwest Chevrolet is happy to hear our team was able to take great care of you while on your recent visit. We work hard to create a smooth, hassle-free experience and we are happy we delivered. Thank you very much for your business and we look forward to helping in the future. The Transwest Chevrolet Team

May 16, 2024

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Have no complaints, everything was done in a timely manner and satisfied with the service. More

by BDJANETTE
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Service Time
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Recommend Dealer
Yes
May 23, 2024

Transwest Chevrolet responded

Transwest Chevrolet is happy our service team was able to get you in, fixed up and back on the road in a timely manner. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Chevrolet Team

January 10, 2024

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Employee Rating

I had very good service getting my tires replaced. Thank you for your time and service. More

by GRANNYPATRICIA
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Lind

Jan 11, 2024

Transwest Chevrolet responded

Transwest Chevrolet appreciates the 5-star review. We are happy the service team was able to take great care of you while getting your tires replaced. Thank you very much for your business and we hope we can be of help in the future. The Transwest Chevrolet Team

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