James Tan

I am so thrilled to share my experience at Criswell Maserati and the exceptional service they provided during my recent car purchase. From the moment I walked into the dealership, I was greeted with wa Maserati and the exceptional service they provided during my recent car purchase. From the moment I walked into the dealership, I was greeted with warmth and professionalism that set the tone for a truly wonderful experience. Not only did the staff at Criswell Maserati demonstrate unparalleled expertise and knowledge about their vehicles, but they also went above and beyond to ensure that I found the perfect car to suit my needs. Their honesty and transparency throughout the entire process were truly commendable, making me feel confident and secure in my decision. One of the most impressive aspects of my experience was the speed at which they worked to get me into my new vehicle. From test driving to finalizing the paperwork, the team at Criswell Maserati worked efficiently and tirelessly to ensure that I was able to drive off the lot in my dream car in no time. Overall, my experience at Criswell Maserati was nothing short of exceptional, thanks to their outstanding service, honesty, and dedication to providing a top-notch experience for their customers. I highly recommend Criswell Maserati to anyone in search of a luxury car and a dealership that truly values customer satisfaction. More

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James was fantastic! He was very helpful and knowledgeable. — we love our new Tonale! Highlight recommend. He was very helpful and knowledgeable. — we love our new Tonale! Highlight recommend. More

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Criswell is a very professionally ran establishment. James, the sales representative, did a fantastic job providing a smooth car buying experience. He thoroughly answered all of my questions, engaged in James, the sales representative, did a fantastic job providing a smooth car buying experience. He thoroughly answered all of my questions, engaged in meaningful conversation and was extremely courteous when I went to the wrong dealership and ended up arriving 45 minutes past the scheduled appointment time. More

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We spoke to James on the phone before our visit even then we could tell he was very respectful and punctual. From the moment we walked in he was kind, thorough and helpful. The personalized test drive was un we could tell he was very respectful and punctual. From the moment we walked in he was kind, thorough and helpful. The personalized test drive was unlike any others I’ve experienced. All of the Criswell Maserati- Alfa Romeo staff provided an elevated experience that took the hassle out of car buying. I went in to explore but left with a car. If you want an excellent car buying experience with a luxury vehicle to match this is a must. More

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Criswell Maserati is Excellent! ! Their Sales and Financial Department truly made my purchasing experience one of the easier and best I have ever had. James Tan is truly a professi ! Their Sales and Financial Department truly made my purchasing experience one of the easier and best I have ever had. James Tan is truly a professional, he was great; totally helped me with the purchase of a CPO Maserati Levante. He provided all of the needed information and answered all of my questions upfront which allowed me to make a decision and act quickly. He also provided great guidance and reviewed the vehicle features to ensure that I could enjoy and safely operate the vehicle. His level of customer service is Outstanding!! Also, I like to mention Krystie Zhang; very professional. She reviewed the sale with me, handled all of the financial docs and answered all of my questions with ease; very knowledgeable!! This was an Awesome Experience!!! More

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Ethan was very helpful in demonstrating the cars I looked at. The purchase went well too although Ethan was out sick. James and Krystie were delightful to deal with for the sale. at. The purchase went well too although Ethan was out sick. James and Krystie were delightful to deal with for the sale. More

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Was greeted almost as soon as I walked in. Ethan was very helpful and offered a test drive of any of the three cars i was interested in. Test drive was great. Ethan was very helpful and offered a test drive of any of the three cars i was interested in. Test drive was great. More

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Found car I liked and the purchase was very easy! Everyone was nice and easy to talk to. Beautiful facility! Everyone was nice and easy to talk to. Beautiful facility! More

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Thank you so much to Mr. James, he made this transaction quick and smooth. He was very professional and attentive for the entire process. We will definitely be coming back fo James, he made this transaction quick and smooth. He was very professional and attentive for the entire process. We will definitely be coming back for our next vehicle. More

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Amazing service was in and out , great communication , did there have overall best to make sure both sides where happy did there have overall best to make sure both sides where happy More

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