Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
James Tan
Refer Me
James Tan
Maserati-Alfa Specialist jtan@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
108 Reviews
Maserati-Alfa Specialist (240) 252-5800 jtan@criswellauto.com James Tan came from Singapore in 1989 and has since made Maryland his home. He was a Sushi Chef before his interest in automobiles played a huge role in making automotive sales his career. Being fluent in English, Mandarin and a few other Chinese dialects has enabled James to better communicate with his clients and meet their needs. James' approach to his clients has always been with a strong work ethic, combined with sincerity and reliability. His choice of sports is swimming and badminton, while chocolate and a good movie always makes his day.
Read moreDealership Experience
7 yrs, 9 mos
Languages Spoken
English
Mandarin
108 Reviews
Write a Review
108 Reviews of James Tan
October 01, 2024
James was fantastic! He was very helpful and knowledgeable. — we love our new Tonale! Highlight recommend. He was very helpful and knowledgeable. — we love our new Tonale! Highlight recommend. More
by seth
Other Employees Tagged: Krystie Zhang
September 14, 2024
Criswell is a very professionally ran establishment. James, the sales representative, did a fantastic job providing a smooth car buying experience. He thoroughly answered all of my questions, engaged in James, the sales representative, did a fantastic job providing a smooth car buying experience. He thoroughly answered all of my questions, engaged in meaningful conversation and was extremely courteous when I went to the wrong dealership and ended up arriving 45 minutes past the scheduled appointment time. More
by Derek Oberholzer
Other Employees Tagged: Robert Buchanan
August 31, 2024
We spoke to James on the phone before our visit even then we could tell he was very respectful and punctual. From the moment we walked in he was kind, thorough and helpful. The personalized test drive was un we could tell he was very respectful and punctual. From the moment we walked in he was kind, thorough and helpful. The personalized test drive was unlike any others I’ve experienced. All of the Criswell Maserati- Alfa Romeo staff provided an elevated experience that took the hassle out of car buying. I went in to explore but left with a car. If you want an excellent car buying experience with a luxury vehicle to match this is a must. More
by KahleaKhabir
Other Employees Tagged: Robert Buchanan, Krystie Zhang
August 28, 2024
Criswell Maserati is Excellent! ! Their Sales and Financial Department truly made my purchasing experience one of the easier and best I have ever had. James Tan is truly a professi ! Their Sales and Financial Department truly made my purchasing experience one of the easier and best I have ever had. James Tan is truly a professional, he was great; totally helped me with the purchase of a CPO Maserati Levante. He provided all of the needed information and answered all of my questions upfront which allowed me to make a decision and act quickly. He also provided great guidance and reviewed the vehicle features to ensure that I could enjoy and safely operate the vehicle. His level of customer service is Outstanding!! Also, I like to mention Krystie Zhang; very professional. She reviewed the sale with me, handled all of the financial docs and answered all of my questions with ease; very knowledgeable!! This was an Awesome Experience!!! More
by Mike B.
Other Employees Tagged: Krystie Zhang
August 27, 2024
Ethan was very helpful in demonstrating the cars I looked at. The purchase went well too although Ethan was out sick. James and Krystie were delightful to deal with for the sale. at. The purchase went well too although Ethan was out sick. James and Krystie were delightful to deal with for the sale. More
by wdietz186
Other Employees Tagged: Krystie Zhang, Ethan Trass
August 23, 2024
Was greeted almost as soon as I walked in. Ethan was very helpful and offered a test drive of any of the three cars i was interested in. Test drive was great. Ethan was very helpful and offered a test drive of any of the three cars i was interested in. Test drive was great. More
by wdietz186
Other Employees Tagged: Krystie Zhang, Ethan Trass
August 16, 2024
Found car I liked and the purchase was very easy! Everyone was nice and easy to talk to. Beautiful facility! Everyone was nice and easy to talk to. Beautiful facility! More
by wdietz186
Other Employees Tagged: Ethan Trass
August 13, 2024
Thank you so much to Mr. James, he made this transaction quick and smooth. He was very professional and attentive for the entire process. We will definitely be coming back fo James, he made this transaction quick and smooth. He was very professional and attentive for the entire process. We will definitely be coming back for our next vehicle. More
by Lauris9810
Other Employees Tagged: Krystie Zhang
July 30, 2024
Amazing service was in and out , great communication , did there have overall best to make sure both sides where happy did there have overall best to make sure both sides where happy More
by Davidt.jr2
Other Employees Tagged: Krystie Zhang
March 11, 2024
I had the pleasure of working with James on the purchase of my Maserati Grecale. He made the process fun and easy. I would highly recommend him if you’re in the market for one of the best looking SUV’s on s of my Maserati Grecale. He made the process fun and easy. I would highly recommend him if you’re in the market for one of the best looking SUV’s on sale today. More
by btsakeris
Other Employees Tagged: Krystie Zhang
Dealership Inventory (130 Vehicles)
