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James Stassi

Overview Reviews (89) Inventory (274)

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James Stassi

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.7

88 Reviews

Overview Reviews (89) Inventory (274)

Dealership Experience

1 yr, 3 mos

Specialties & Trainings

KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED

4.7

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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89 Reviews of James Stassi

April 10, 2026

Dealership Rating

Employee Rating

James was very nice and accommodating, the coffee was hot and fresh. The staff was timely, the wait wasn’t bad at all. and fresh. The staff was timely, the wait wasn’t bad at all. More

by meechied58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Conaway

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April 07, 2026

Dealership Rating

Employee Rating

My experience with the dealership was very good. The staff was kind and welcoming, making the process comfortable and easy. Everything was handled quickly and efficiently, which I really appreciated The staff was kind and welcoming, making the process comfortable and easy. Everything was handled quickly and efficiently, which I really appreciated. More

by alesia.delacruz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 07, 2026 -

Midtown Kia responded

Thank you for sharing your experience with our team. We’re glad our staff welcomed you warmly and handled your Kia K5 service quickly and efficiently. We appreciate your trust and look forward to assisting you again.

April 07, 2026

Dealership Rating

Employee Rating

by alesia.delacruz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Apr 07, 2026 -

Midtown Kia responded

It’s wonderful to hear that James and our team made your service visit welcoming, comfortable, and efficient. Thank you for trusting us with your Kia. We look forward to helping you again.

April 07, 2026

Dealership Rating

Employee Rating

Just purchased the vehicle from them at first time in the shop. Truly enjoyed the video of what they did to my car and the detailed information that was shown and talked about. shop. Truly enjoyed the video of what they did to my car and the detailed information that was shown and talked about. More

by ghisaw

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Apr 07, 2026 -

Midtown Kia responded

We appreciate you choosing us for your first visit. It’s great to hear the video walkthrough and detailed explanations made the service on your Kia Soul clear and informative. We look forward to supporting you and your vehicle again.

April 03, 2026

Dealership Rating

Employee Rating

Quick service, friendly staff I didn't have an appointment, and they still had me taken care of in a timely manner appointment, and they still had me taken care of in a timely manner More

by MRS.ANGelaSOLANO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Apr 03, 2026 -

Midtown Kia responded

We’re glad you received quick service for your Kia Soul even without an appointment. It’s great to know our staff provided friendly and efficient care. We appreciate your trust and look forward to assisting you again.

April 03, 2026

Dealership Rating

Employee Rating

Quick service, friendly staff I didn't have an appointment, and they still had me taken care of in a timely manner appointment, and they still had me taken care of in a timely manner More

by MRS.ANGelaSOLANO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Apr 03, 2026 -

Midtown Kia responded

Great to hear James and our team provided quick, friendly service for your Kia Soul without an appointment. Thank you for the five-star rating, and we hope to welcome you back soon.

April 03, 2026

Dealership Rating

Employee Rating

Everything about the experience was very easy - from the scheduling, the actual servicing, to the interaction with the staff. We were pleased! scheduling, the actual servicing, to the interaction with the staff. We were pleased! More

by Trudy Price

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Apr 03, 2026 -

Midtown Kia responded

We’re glad the scheduling, service, and interactions with our team were so effortless. Taking care of your Kia Sportage was a pleasure, and we’re pleased you left satisfied. Thank you for sharing your positive experience.

April 03, 2026

Dealership Rating

Employee Rating

James was great. I am frustrated that my engine is burning oil and my extended warranty does not cover the engine. This is not what we were told when we bought the ex I am frustrated that my engine is burning oil and my extended warranty does not cover the engine. This is not what we were told when we bought the extended warranty. It has less than 75000 miles on it More

by sfernau23

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Apr 05, 2026 -

Midtown Kia responded

Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. We apologize for the misunderstanding regarding your extended warranty.

March 31, 2026

Dealership Rating

Employee Rating

All went well. In an out in good time. I have no complaints of any kind! In an out in good time. I have no complaints of any kind! More

by dustynok

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

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Apr 01, 2026 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2026

Dealership Rating

Employee Rating

Very pleased with the service that we received, they went above and beyond. Very friendly staff! above and beyond. Very friendly staff! More

by lorainedefrange

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford

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Mar 31, 2026 -

Midtown Kia responded

It’s fantastic to learn our team went the extra mile during your Kia Telluride service. Kory will be pleased to hear your kind remarks about our friendly staff. Thank you for the 5 star review, and we look forward to assisting you again.

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