James Stassi

100% ripoff Would appreciate a refund. Since I felt nothing was done. I paid $195 to be told engine light was bad battery.Was told 30 month battery with install would be close to $400 My b Since I felt nothing was done. I paid $195 to be told engine light was bad battery.Was told 30 month battery with install would be close to $400 My battery still had replacement warranty with free install and a 5 year vs 30 month battery. So chose to get battery replaced elsewhere Engine light came back on so I called you guys and was told that since I didnt buy your battery, I would have to pay another $195 diagnostic. Since leaving your shop and not buying your battery ended the first diagnostic. I never recived and findings on the code reading for my engine light.They said they checked my battery and started, yet I can't really believe that. I dont think nothing was done after noticing the battery. I asked to speak to a manager and was informed one would be calling me back. That was nearly a week ago now.I would please like a refund for this terrible service. More

by matrishaw Verified Customer Verified Customer

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I was never told the price of the service prior to it being done. I assumed it would be around the same as the KIA dealership back home. However it was a lot more!!! I feel like this should have been dis being done. I assumed it would be around the same as the KIA dealership back home. However it was a lot more!!! I feel like this should have been discussed with me BEFORE hand!! I was not expecting to pay 130 dollars for an oil change!!! More

by juliesinger908 Verified Customer Verified Customer

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It was good It was I really liked the video of the service I was good I really liked the videos of the service that was done. Also the call after service I was good I really liked the videos of the service that was done. Also the call after More

by samiam7332 Verified Customer Verified Customer

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Straight forward and to the point. Prioritizing crucial services and explained each service thoroughly. Excellent Service Prioritizing crucial services and explained each service thoroughly. Excellent Service More

by Johnsonbrandon00 Verified Customer Verified Customer

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Efficient, quick, and friendly Immediately after my arrival by appointment, James cordially greeted me and took charge of my car. He promptly let me know what needed to be to be done, and had the part arrival by appointment, James cordially greeted me and took charge of my car. He promptly let me know what needed to be to be done, and had the part and installation ready to go. More

by jlindholmiii Verified Customer Verified Customer

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Excellent services and excellent customer service I always receive great service and updates on my vehicle always receive great service and updates on my vehicle More

by jm0937031 Verified Customer Verified Customer

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The service was timely and James was very informative and accommodating. Lounge is very comfortable. accommodating. Lounge is very comfortable. More

by looneytoonsbette25 Verified Customer Verified Customer

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Excellent service. I was pleased with the service and the courtesy of all the employees. Thanks I was pleased with the service and the courtesy of all the employees. Thanks More

by gregjohnsen77 Verified Customer Verified Customer

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Excellent customer service! ! Midtown Kia has exceptional editing area & very friendly staff! James was the associate that helped me & he was very knowledgeable & accommodating. ! Midtown Kia has exceptional editing area & very friendly staff! James was the associate that helped me & he was very knowledgeable & accommodating. . Me car issue was taken care of in record time & I was happy about that, too. More

by VANDIVERR Verified Customer Verified Customer

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This is stupidity that you rate your employees performance off what strangers think about them performance off what strangers think about them More

by jrand1313 Verified Customer Verified Customer

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