James Stassi
James Stassi at Midtown Kia

James Stassi | Page 15

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

Contact Me
4.7
209 Reviews

Dealership Experience

1 yr, 9 mos

Specialties & Trainings

KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED

4.7

209 Reviews

Write a Review

209 Reviews of James Stassi

March 24, 2026

Dealership Rating
Employee Rating

They were very thorough and quick when diagnosing the issue with my car, and James was very helpful with explaining the service needed! More

by keyeralantroop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Midtown Kia responded

We’re delighted our team could diagnose your Sportage so quickly and thoroughly. James will be happy to know his explanation was helpful. Thank you for trusting us with your Kia.

March 23, 2026

Dealership Rating
Employee Rating

It was good. I had a good experience when I took my vehicle in to be serviced. More

by carlizcards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Mar 23, 2026

Midtown Kia responded

It’s wonderful to hear that your service appointment for your Kia Sorento went smoothly. We’re pleased our team provided attentive care during your visit. We look forward to keeping your Sorento running reliably for many miles to come.

March 22, 2026

Dealership Rating
Employee Rating

Thorough attentive staff. Accommodating and quick service I am happy to return for service again when needed More

by McAbee2022
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Mar 22, 2026

Midtown Kia responded

Our team was glad to provide attentive and efficient service for your Kia Telluride. It’s wonderful to know you felt accommodated and that our pace met your expectations. We look forward to welcoming you back with James ready to assist next time.

March 20, 2026

Dealership Rating
Employee Rating

I was not satisfied Warranty on the problem I complained about. Still there what happened More

by clwatermon711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2026

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 19, 2026

Dealership Rating
Employee Rating

Everyone is always very friendly and kind. They never make me feel stupid when I'm not sure where to go, or how to get into the garage area to get my vehicle serviced. More

by marissa.brubaker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford , Breana Hoffman

Mar 19, 2026

Midtown Kia responded

It’s wonderful to hear our team’s friendly support makes navigating the service area easy when you bring in your Kia. Ensuring you feel at ease during every visit is something we truly value. We look forward to welcoming you back.

March 18, 2026

Dealership Rating
Employee Rating

Early drop off and was called when work was complete. Pick up was easy Great Service More

by ricky.kimallen
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Mar 18, 2026

Midtown Kia responded

Thank you for noting how straightforward the early drop off was and for highlighting our prompt call once your Kia was ready. We’re glad the pick up went smoothly and that our service made things convenient for you.

March 18, 2026

Dealership Rating
Employee Rating

I am a bit frustrated to be back to dealership with a car that has less than 2000 miles on it. When I came in last week we were under impression our salesman had made an appt but service desk was unaware I w More

by ricky.kimallen
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Mar 18, 2026

Midtown Kia responded

Thanks, Ricky, for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

March 17, 2026

Dealership Rating
Employee Rating

They were great. They were professional. They were good at their job. Got me uber home. Would recommend. More

by Emilyfayeperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stassi

Mar 18, 2026

Midtown Kia responded

Thank you for recommending us. We’re pleased our team handled your Kia Sportage Plug-In Hybrid service professionally and arranged your Uber ride home. James and our staff look forward to assisting you again.

March 17, 2026

Dealership Rating
Employee Rating

I have very little to say I tried calling about my car leaving messages after messages and no one ever returned my calls More

by CARLAMARTIN181964
Recommend Dealer
No

Other Employees Tagged: James Stassi

Mar 21, 2026

Midtown Kia responded

Carla, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 17, 2026

Dealership Rating
Employee Rating

Professional, courteous service. I was offered a drink while I waited and given a full video review after the service was done. More

by palealedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford , Breana Hoffman, Corey in the service department was awesome too

Mar 17, 2026

Midtown Kia responded

It’s wonderful to hear you received professional and courteous service. We’re glad the drink and detailed video review kept you informed while your Kia Telluride was maintained. We appreciate you choosing us and look forward to your next visit.

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