James Smith

All of the folks at Stiver Subaru are friendly and professional. James Smith and other staff made the whole buying experience a pleasure. I highly recommend this subaru dealer. professional. James Smith and other staff made the whole buying experience a pleasure. I highly recommend this subaru dealer. More

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Adam went above and beyond! Fantastic service and extremely helpful! I would recommend this shop to family and friends ! Fantastic service and extremely helpful! I would recommend this shop to family and friends ! More

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James Smith and Tony Nguyen could not have been more friendly, helpful and honest at Stiver's Subaru. We located the car we wanted on their website, sent a contact request and James took care of the r friendly, helpful and honest at Stiver's Subaru. We located the car we wanted on their website, sent a contact request and James took care of the rest! From the hostess who greeted us, to the prep and parts department (special order license plate frame), to the financial paperwork, our experience could not have been better! NO SPECIAL COVID FEES! Seriously, give Stiver’s and Subaru a second look. They are awesome - just an overall great dealership and most awesome automobile. Just what you should be able to expect when you buy a new car. More

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One of the easiest car buying experiences I've ever had. James went out of his way to help us get the car we wanted and made the process as easy, smooth, efficient as can be. I'm blown away. It was just s James went out of his way to help us get the car we wanted and made the process as easy, smooth, efficient as can be. I'm blown away. It was just so straightforward!! No surprises, no gimmicks, nothing. Above all, there were no 'Covid' price surcharges- which so many dealers are doing these days. I won't forget that. David, his finance counterpart, was also amazing. Explained things super clearly, took his time where/when we had questions and there was ZERO pressure on anything. All in all, this was one of the best buying experience I've had :) More

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Absolutely loved our experience here at Stivers. Easiest process ever to purchase our new Subaru Outback. James Smith was amazing & took care in briefing us on all the features of our new vehicle. Would 1 process ever to purchase our new Subaru Outback. James Smith was amazing & took care in briefing us on all the features of our new vehicle. Would 100% recommend this dealership! More

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Amazing experience with Stivers Subaru My husband and I found the Subaru Outback of our dreams at Stivers Subaru online and drove from Birmingham, AL to have a look at it. When we arrived, My husband and I found the Subaru Outback of our dreams at Stivers Subaru online and drove from Birmingham, AL to have a look at it. When we arrived, the carbide grey 2.5i Limited was waiting for us by the door, freshly cleaned up and ready for a test drive. Our dealer, James Smith was out to greet us in less than a minute and we began our test drive immediately. He was thorough on every detail that a 2015 Subaru Outback offers, making sure to give us the full experience of the vehicle in a keen and timely manner. Due to his rigorous detail, we were quickly sold on the specific vehicle we had just driven, and proceeded to begin paperwork to make the purchase. We have had our 2015 Subaru Outback for almost a week and could not be more thrilled with our purchase. Our service at Stivers Subaru was professional, friendly, and welcoming. We have had experiences at local Subaru dealerships in Birmingham that were completely opposite of our experience at Stivers, just a couple of guys looking for a paycheck. I would drive to Stivers Subaru from Birmingham, AL any day of the week to ensure that I receive the quality of service I expect when making such a large and careful purchase. I would ask for James Smith every time, as he made my husband I feel comfortable and secure. Thank you Stivers for your hard work, friendliness, and professionalism! More

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Got just what I wanted! I really enjoyed my car buying experience with these guys! Very personable staff, I felt comfortable and everyone was just very patient which is so i I really enjoyed my car buying experience with these guys! Very personable staff, I felt comfortable and everyone was just very patient which is so important in the whole process. I couldn't be happier with my Crosstrek and it's downright sexy! Zero regrets and James has gone above and beyond to ensure I am a happy customer! I recommend Stivers to everyone looking to purchase a new/used subaru. Thanks, guys!! More

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Completely pleased! My journey to a Subaru Forester lasted a few years, but in the end, I chose James Smith and Stivers Subaru over my hometown dealer. James was profess My journey to a Subaru Forester lasted a few years, but in the end, I chose James Smith and Stivers Subaru over my hometown dealer. James was professional and responsive. While the sales manager at my hometown dealer (Montgomery Subaru) attempted to convince me to get a CVT transmission Forester rather than the manual transmission I wanted, James gushed "A six-speed Forester is the way to go!" While my hometown dealer told me they couldn't find a manual-transmission Forester within hundreds of miles, Stivers had multiple on its lot for me to choose from. When it finally came down to time to negotiate a fair price, James did so professionally and well. I was completely happy with James Smith and Stivers Subaru and would encourage others shopping or a Subie to consider them. More

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Leasing A Car I was researching for a few months and actually dealt with both James and Brian T. on two different occasions for two separate vehicles. Each time I r I was researching for a few months and actually dealt with both James and Brian T. on two different occasions for two separate vehicles. Each time I requested an online quote I received email communication right away and had the quote within 24 hrs- that is of course the best they can give without personal details (like credit score, trade in value etc). I will say at one point the email communication ceased and I had to reach out by phone, but then it was smooth sailing. I felt welcomed overall and ended up leasing a new forester, at what was a great deal reached after much negotiation. But I felt good driving away understanding the terms and happy with the car. More

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Fabulous dealer I purchased my first new car from James. I knew what I wanted and he helped me get and affordable price and the details I wanted with it. He was not p I purchased my first new car from James. I knew what I wanted and he helped me get and affordable price and the details I wanted with it. He was not pushy at all and made me feel comfortable and confident in this first major purchase of mine. I will definitely reccomend James Smith to anyone I know looking for a new car. More

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