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James Sheppard
James Sheppard at Clay Cooley Nissan
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James Sheppard

Sales

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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3.9
14 Reviews
3.9

14 Reviews

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14 Reviews of James Sheppard

December 04, 2024

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Employee Rating

Will not get another car from them ever again. The deals are upside down. Do not do it! More

by taleashaking19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Blane Turner, Shane Holcomb

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Dec 05, 2024

Clay Cooley Nissan responded

Hello Taleashaking19, We're sorry to hear about your experience and understand your frustration regarding the deals. We strive to provide fair and transparent offers, and it's disappointing to learn that we fell short in your case. Your feedback is valuable, and we would appreciate the opportunity to discuss this further to address your concerns and improve our services. Please consider reaching out to us directly. Clay Cooley Nissan

November 19, 2024

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Employee Rating

If you’re looking for a good vehicle, come see James sheppard at clay Cooley Nissan More

by Mesquite tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Sheppard

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Nov 21, 2024

Clay Cooley Nissan responded

Hello Mesquite Tx, Thank you for your kind words and this wonderful review about James Sheppard! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 18, 2024

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Employee Rating

James Sheppard our salesperson was amazing. Great people skills. He was the best I have had in a while. He listened to us. Helped us get the deal we were looking for. And made it happen. He is More

by ARLANA79BOZEMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marilyn Leyva

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Nov 19, 2024

Clay Cooley Nissan responded

Hello Arlana79bozeman, Thank you for your wonderful feedback about James Sheppard! We're thrilled to hear that he provided amazing service and demonstrated great people skills. It's fantastic to know he listened to your needs and helped secure the deal you were looking for. We take pride in having team members like James who excel in their roles and truly care about our customers. Your satisfaction is our priority, and we appreciate your kind words about his dedication and expertise. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 10, 2024

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Employee Rating

James Sheppard truly went out his way to help get me approved for a vehicle and he ROCKS!!! If you are looking for a vehicle ask for James Sheppard!! More

by tr9159466
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 12, 2024

Clay Cooley Nissan responded

Hello Tr9159466,Thank you so much for your wonderful feedback! We're thrilled to hear that James Sheppard provided exceptional service and went above and beyond to help you get approved for a vehicle. Your recommendation means a lot to us, and we hope you enjoy your new ride! Safe travels! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 10, 2024

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Employee Rating

My visit was very good communication was great and they treated like I was family I will highly recommend….. More

by Drehunt43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 12, 2024

Clay Cooley Nissan responded

Hello Drehunt43, Thank you so much for your wonderful feedback! We’re thrilled to hear that you felt welcomed and valued during your visit. Creating a family-like atmosphere is our priority, and we appreciate your recommendation. We look forward to welcoming you back soon! Safe travels and take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 04, 2024

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Employee Rating

The worst experience I have ever had at any dealership. !. The salesman was so dishonest and played head games with me on the vehicle I was getting. He went from telling me I could choose any truck on the More

by KROSE1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Blane Turner

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Oct 06, 2024

Clay Cooley Nissan responded

Hello Krose1972, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

October 04, 2024

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Employee Rating

A service was awesome from a clay Cooley and I like to commend them awesome More

by RHO007BRI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blane Turner, Charles English Jr., Juan Gonzalez, Leonardo Barbosa, Jordan Benjamin , Khalid Aminzada, Albert Cota, Aliza Esparza, Georges Hikmet

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Oct 05, 2024

Clay Cooley Nissan responded

Hello Rho007bri, thank you for your praise and kind comments about our team! We sincerely thank you for the positive review, and look forward to seeing you again soon! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 29, 2024

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Employee Rating

I love the car and the colors wish it had a sunroof but in all I’m happy More

by DIMETRIA.BURNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles English Jr., Juan Gonzalez, Leonardo Barbosa, Jordan Benjamin , Khalid Aminzada, Albert Cota, Aliza Esparza, Georges Hikmet

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Sep 01, 2024

Clay Cooley Nissan responded

Hello Dimetria.burns, thank you for sharing your positive experience! We appreciate you taking the time to leave us this feedback. We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care! Clay Cooley Nissan

August 28, 2024

Dealership Rating
Employee Rating

I appreciate the changes Clay Cooley has made over time to insure that customers are treated with honesty and respect when making sales to customers that have only the word of the sales and finance staff. More

by SWBABERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Weinberg

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Aug 29, 2024

Clay Cooley Nissan responded

Hello Swbabers, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! Thank you for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 23, 2024

Dealership Rating
Employee Rating

Outstanding customer service by all the employees I came in contact with at the dealership. More

by roland.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hensley

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Aug 25, 2024

Clay Cooley Nissan responded

Hello Roland.lynn, Thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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