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James Sheffield
James Sheffield at Jenkins Mitsubishi
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James Sheffield

Finance Manager

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

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4.9
272 Reviews

Dealership Experience

5 yrs, 1 mo

Specialties & Trainings

2024 Consumer Satisfaction Award - 3 Years in a row

Q1 - 2023 Highest Customer Experience Award

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.9

272 Reviews

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272 Reviews of James Sheffield

March 09, 2025

Dealership Rating
Employee Rating

Javier was good natured and smart enough to see that we wanted to purchase a car and be on our way as quickly as possible. It was the fastest time and that is much appreciated. More

by dwreusch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Cruz

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Mar 10, 2025

Jenkins Mitsubishi responded

Thank you for sharing your experience! We’re glad to hear that Javier was able to provide you with such efficient service. We truly appreciate your feedback and are happy you had a quick and seamless experience at Jenkins Mitsubishi. Enjoy your new car!

March 08, 2025

Dealership Rating
Employee Rating

After everything with getting the deal done , delivery, walk around etc - two weeks later I have not received my copies of the paperwork. I have to chase them for my paperwork. Not good people More

by danielcovitz40
Recommend Dealer
Yes

Other Employees Tagged: Javier Cruz

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Mar 11, 2025

Jenkins Mitsubishi responded

Thank you for your feedback, Daniel. We’re sorry to hear about the delay in receiving your paperwork. Please reach out to us directly so we can get this resolved as quickly as possible. We appreciate your patience and the opportunity to make this right.

March 08, 2025

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Employee Rating

Great Expirance! ! Jordan and James made the process painless and fun. I am looking forward to see how the Service Department treat the customer More

by GAAMAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rice

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Mar 11, 2025

Jenkins Mitsubishi responded

Thank you! We're so glad to hear that Jordan and James made your experience both easy and enjoyable. We appreciate your trust in us and look forward to providing you with the same great service when you visit our Service Department. Let us know if there's anything we can do for you in the meantime!

March 04, 2025

Dealership Rating
Employee Rating

Probably the least difficult of my car purchases. One two three four five six seven. More

by jmabsher1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad

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Mar 05, 2025

Jenkins Mitsubishi responded

Hi! Thank you for sharing your experience. We're thrilled to hear that your car purchase was smooth and hassle-free! If you ever need anything in the future, don't hesitate to reach out. We’re always here to help!

March 04, 2025

Dealership Rating
Employee Rating

went in looking at a 2024 outlander I delt with Chad in sales he made the process easy. The gm was also nice and making sure I was happy. The gentleman in finance was great too. Overall I have a very pleas More

by MVPAULINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad

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Mar 05, 2025

Jenkins Mitsubishi responded

Hi! Thank you for sharing your experience. We're so glad Chad and the team at Jenkins Mitsubishi were able to make your car-buying process easy and enjoyable. We appreciate your kind words and are happy you’re loving your new 2024 Outlander. If you need anything in the future, don’t hesitate to reach out!

February 20, 2025

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Employee Rating

Jean was awesome to deal with. Very open and honest. Delivered exactly what was requested. More

by SCOTT.HAMMERLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Varela

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Feb 21, 2025

Jenkins Mitsubishi responded

Hi Scott, thank you for sharing your experience! We're glad to hear that Jean provided excellent service and met your expectations. We appreciate your business and look forward to assisting you again at Jenkins Mitsubishi!

February 19, 2025

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Employee Rating

Very good, but very time consuming, especially since I paid cash and didn't need the financing paperwork. More

by rcnm1514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Nouel

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Feb 20, 2025

Jenkins Mitsubishi responded

Hi, thank you for your feedback. We’re glad you had a good experience, though we understand the process took longer than expected. We appreciate your patience and your business!

February 18, 2025

Dealership Rating
Employee Rating

Obtuve una buena oferta y salí muy satisfecha con mi nueva outlander sport 2024. Todos fueron muy amables y me explicaron todo sobre la compra de mi carro. More

by genesisd7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Jose Nouel, Dave Ashmore, Haylee Wells, Jordan Rice, Sean Wilson, Ricardo Vargas

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Feb 19, 2025

Jenkins Mitsubishi responded

¡Gracias por compartir tu experiencia! Estamos muy contentos de saber que obtuviste una buena oferta y que estás satisfecha con tu nueva Outlander Sport 2024. Nos alegra que nuestro equipo te haya brindado la atención que mereces y te haya explicado todo sobre la compra. ¡Esperamos verte pronto en Jenkins Mitsubishi!

February 13, 2025

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Employee Rating

For many years I have wanted to own a new vehicle and Jenkins Mitsubishi made it possible. Thank you for all the attention and help you gave me during the process. I am very happy with my vehicle. More

by JANEIRA FIGUEROA CEPEDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Carlos

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Feb 14, 2025

Jenkins Mitsubishi responded

Hi Janeira, congratulations on your new vehicle! We're so glad we could help make your dream a reality at Jenkins Mitsubishi. It’s wonderful to hear that you had a great experience with our team. Enjoy your new ride, and thank you for choosing us!

February 13, 2025

Dealership Rating
Employee Rating

Very fast, friendly, and everything was done accurately and effectively. Everyone was very helpful and I had an amazing experience! Thank you, Sean! More

by AvilesNAdrianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Haylee Wells, Jordan Rice, Sean Wilson, Ricardo Vargas, Milton Lopez, Javier Cruz, Liza Fernandez

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Feb 14, 2025

Jenkins Mitsubishi responded

Hi Adrianna, thank you for your kind words! We're thrilled to hear you had a fast and friendly experience at Jenkins Mitsubishi. Sean and the team appreciate your support, and we’re glad everything was handled accurately and effectively. Enjoy your vehicle, and thank you for choosing us!

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