Dealership Experience
4 yrs, 8 mos
Specialties & Trainings
2024 Consumer Satisfaction Award - 3 Years in a row
Q1 - 2023 Highest Customer Experience Award
Q2 - 2023 Highest Customer Experience Award
Q3 - 2023 Highest Customer Experience Award
Q4 - 2023 Highest Customer Experience Award
2024 Master Certified Product Specialist
2024 Financial Advisor Award
2024 Certified Pre-Owned Specialist
2024 Customer Satisfaction Award - DealerRater
2023 Customer Satisfaction Award - DealerRater
2022 Master Certified Product Specialist
2022 Financial Advisor Award
2022 Certified Pre-Owned Specialist
Q3 - 2022 Highest Customer Experience Award
Q4 - 2022 Highest Customer Experience Award
2023 Financial Advisor Award
2023 Master Certified Product Specialist
2023 Certified Pre-Owned Specialist
2018 Master Certified Product Specialist
2018 Certified Pre-Owned Specialist
Q1 - 2018 #1 Sales Satisfaction Dealer in the District
Q2 - 2018 #1 Sales Satisfaction Dealer in the District
Q3 - 2018 Highest Customer Experience Award
2019 Master Certified Product Specialist
Q1 - 2019 #1 Sales Satisfaction Dealer in the District
2019 Certified Pre-Owned Specialist
Q1 - 2020 #1 Sales Satisfaction Dealer in the District
2020 Master Certified Product Specialist
2020 Certified Pre-Owned Specialist
2021 Master Certified Product Specialist
2021 Financial Advisor Award
2021 Certified Pre-Owned Specialist
View more specialties & trainingsLanguages Spoken
English
Employee Video
236 Reviews
Write a Review236 Reviews of James Sheffield
October 22, 2024
They were very transparent and willing to negotiate with me to get me where I wanted to be on price and financing. Haylee was great and didn't turn on the annoying car salesperson stuff. I love the Outlande me to get me where I wanted to be on price and financing. Haylee was great and didn't turn on the annoying car salesperson stuff. I love the Outlander. More
Other Employees Tagged: Trey Rolfson, Haylee Wells
October 19, 2024
The greatest dealer ship I ever did business with excellent customer service will return thank you guys !!! excellent customer service will return thank you guys !!! More
Other Employees Tagged: Trey Rolfson, Javier Cruz
October 15, 2024
The Herat dealership presents a diverse range of vehicles. Employees display outstanding hospitality. This dealership in Lakeland, Florida, is highly commended. vehicles. Employees display outstanding hospitality. This dealership in Lakeland, Florida, is highly commended. More
Other Employees Tagged: Jordan Rice
October 15, 2024
Easy process, they were very accommodating and took care of our every concern. Would highly recommend. of our every concern. Would highly recommend. More
Other Employees Tagged: Trey Rolfson , Cooper
October 10, 2024
Everyone was really nice ,and explained everything well. Highly recommend this dealer. Everyone was nice. Highly recommend this dealer. Everyone was nice. More
Other Employees Tagged: Liza Fernandez
October 08, 2024
This is my 3rd year buying from this store and the service received by Lisa Fernandez was excellent. She got me everything I asked for in less than 2 hours. Thanks to James and Mario for pampering me service received by Lisa Fernandez was excellent. She got me everything I asked for in less than 2 hours. Thanks to James and Mario for pampering me and getting me the best price and I will pay. More
Other Employees Tagged: Trey Rolfson, Liza Fernandez , Mario Dorado
October 06, 2024
Had a nice experience, found the staff friendly , knowledgeable and most of all which is most important Honest knowledgeable and most of all which is most important Honest More
Other Employees Tagged: Trey Rolfson, Dave Ashmore, Haylee Wells, Milton Lopez
October 05, 2024
Wonderful people and great place to buy a car. Haylee was great and made it easy and even fun. James took all my worries away and even got us a better rate! They gained us as customers for life! Haylee was great and made it easy and even fun. James took all my worries away and even got us a better rate! They gained us as customers for life! More
Other Employees Tagged: Haylee Wells
September 21, 2024
From beginning to end, everything was great. Everyone was very knowledgeable and pleasant to work with. Everyone was very knowledgeable and pleasant to work with. More
Other Employees Tagged: Javier Cruz
September 20, 2024
My trip was a great experience and the people there helped me out a lot to get my vehicle helped me out a lot to get my vehicle More
Other Employees Tagged: Dominic Tesoro, Dave Ashmore, Haylee Wells, Jordan Rice, Sean Wilson, Ricardo Vargas, Milton Lopez, Javier Cruz, Liza Fernandez