James Savage
James Savage at Kelly INFINITI

James Savage

Service Manager

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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5.0
33 Reviews
5.0

33 Reviews

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33 Reviews of James Savage

December 26, 2025

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Employee Rating

Excellent experience from the moment I walked in to when I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and More

by Barbaradunn529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2025

Kelly INFINITI responded

Thank you, Barbie! We’re thrilled to hear that your experience with the Kelly INFINITI team was smooth, respectful of your time, and truly enjoyable from start to finish. It’s wonderful to know that Cong and the product specialists who walked you through your new vehicle made you feel confident and well cared for—without any pressure. We take great pride in creating a relaxed, transparent environment, and your comparison means a lot to us. Congratulations on your new car, and thank you again for choosing Kelly INFINITI. We truly appreciate your kind words and look forward to welcoming you back in the future!

June 02, 2025

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The Entire Team here is extremely helpful and always working to get what is needed done in a timely manner. James Savage and his entire team provided above and beyond service, with outstanding follow u More

by buddyfears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, John Delrosario, Jasmine Hernandez, Nick Gird, Casey Pakkila , Barry Everson, Ryan Fila, Topher Hurley, Jason Wheeler

Jun 03, 2025

Kelly INFINITI responded

Thank you for your wonderful feedback! We're delighted to hear that James and the entire team went above and beyond to provide you with timely and outstanding service. Your satisfaction is our top priority, and we truly appreciate you choosing Kelly INFINITI. We look forward to serving you again!

June 14, 2024

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I highly recommend Kelly Infiniti for all of your service needs. Nick in service does a terrific job all the time. My vehicle comes out of the service department with the service needed to be done correctly More

by Joe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Gird , Peter Jervinis

Jun 17, 2024

Kelly INFINITI responded

Hey Joe! We're glad to hear that you highly recommend Kelly INFINITI for service needs and that Nick consistently does a terrific job. It's great to know that your vehicle always comes out of our service department with the necessary work done correctly and on time. We appreciate your trust and look forward to continuing to provide you with excellent service. If you need anything else, please don't hesitate to reach out!

April 20, 2024

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Thank you to Jim , Jasmine and Pete for the amazing service . Great people and environment to service your vehicle at . More

by Victoria p
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, Jasmine Hernandez , Peter Jervinis

Apr 24, 2024

Kelly INFINITI responded

Thank you so much, Victoria! We're happy to hear that Jim, Jasmine, and Pete provided you with amazing service. We strive to create a welcoming environment for all our customers, and we're delighted that you experienced just that. If there's anything else we can assist you with, please feel free to reach out!

March 08, 2024

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I brought my vehicle in today to Kelly Infiniti for an oil change and a tire rotation, so I was there at 8am. Nick from service took my car and within 45 minutes everything was completed to my satisfacti More

by Joe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, Nick Gird

Mar 09, 2024

Kelly INFINITI responded

Hi Joe! We just wanted to reach out and say thank you for sharing your service experience with us! We're happy to hear that Nick provided you with efficient and satisfactory service during your visit. Your recommendation means a lot to us, and we look forward to serving you, your friends, and your family in the future. If you have any further feedback or need assistance, please don't hesitate to reach out!

March 01, 2024

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Been a customer of Kelly Infiniti for years and that alone should explain why this dealer, it’s employees and products are worth the loyalty More

by LuB
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Recommend Dealer
Yes
Mar 09, 2024

Kelly INFINITI responded

LuB, we truly appreciate your loyalty and kind words. Thank you for being a valued customer of Kelly INFINITI. We look forward to continuing to provide you with exceptional service and products for many years to come!

October 28, 2023

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I would highly recommend KELLY INFINITI to all my friends and family , Jim, Nick , and Pete always go above and beyond. They know how to treat their customers , they make you feel like family. Thanks again More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, Nick Gird , Peter Jervinis

Oct 31, 2023

Kelly INFINITI responded

You are more than welcome, Joe! We're thrilled to hear that Jim, Nick, and Pete consistently provide exceptional service and make you feel like part of the family. Building strong relationships with our customers is one of our core values, and your positive feedback is greatly appreciated. We truly value your support and the trust you've placed in us. If you or your friends and family have any further needs or questions, please don't hesitate to reach out!

October 20, 2023

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Employee Rating

I have done business with Kelly Infiniti in Danvers Mass since before 2007. My 2007 Infiniti M35X is the second Infiniti I’ve purchased from Kelly Infiniti. I am very pleased with their service, and today ( More

by Gordon Anderson
Recommend Dealer
Yes
Oct 20, 2023

Kelly INFINITI responded

Hi Gordon! We really cannot thank you enough for your loyalty all these years! It is great to know that Jim and the service team promptly addressed the problem you had with your vehicle and even found a simple solution. Providing exceptional service and resolving issues, whether big or small, is a top priority for us! We appreciate your loyalty and the trust you've placed in us since the 2000's. Should you have any further questions or require any assistance, please don't hesitate to reach out. We look forward to serving you in the future!

October 09, 2023

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They care about their customers. Always quality work. Very eager to earn your business the right way. More

by william.rizzo49@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Gird

Oct 13, 2023

Kelly INFINITI responded

Thank you, William, for choosing Kelly INFINITI and taking the time to share your positive feedback. We truly value our customers and strive to provide quality work and exceptional service. It's great to hear that you felt cared for and valued during your visit. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you in the future!

September 24, 2023

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Employee Rating

Professional and extremely helping to understand issue and services required. Also explained warranty expiring and helpful in dropping off the car and providing ride as needed. Always the best service a More

by Jfay29
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maria Capano

Sep 25, 2023

Kelly INFINITI responded

We are so happy to hear that, Jfay29! It is great to see that you had such a great time working with Him and that he took excellent care of you and your INFINITI. We really cannot thank you enough for taking the time to share this with us - please do not hesitate to reach out if there is anything else we can do for you!

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