James Savage
James Savage at Kelly INFINITI
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James Savage

Service Manager

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of James Savage

June 14, 2024

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Employee Rating

I highly recommend Kelly Infiniti for all of your service needs. Nick in service does a terrific job all the time. My vehicle comes out of the service department with the service needed to be done correctly More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Jervinis, Nick Gird

Jun 17, 2024

Kelly INFINITI responded

Hey Joe! We're glad to hear that you highly recommend Kelly INFINITI for service needs and that Nick consistently does a terrific job. It's great to know that your vehicle always comes out of our service department with the necessary work done correctly and on time. We appreciate your trust and look forward to continuing to provide you with excellent service. If you need anything else, please don't hesitate to reach out!

April 20, 2024

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Thank you to Jim , Jasmine and Pete for the amazing service . Great people and environment to service your vehicle at . More

by Victoria p
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Recommend Dealer
Yes
Apr 24, 2024

Kelly INFINITI responded

Thank you so much, Victoria! We're happy to hear that Jim, Jasmine, and Pete provided you with amazing service. We strive to create a welcoming environment for all our customers, and we're delighted that you experienced just that. If there's anything else we can assist you with, please feel free to reach out!

March 08, 2024

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I brought my vehicle in today to Kelly Infiniti for an oil change and a tire rotation, so I was there at 8am. Nick from service took my car and within 45 minutes everything was completed to my satisfacti More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capano, Nick Gird

Mar 09, 2024

Kelly INFINITI responded

Hi Joe! We just wanted to reach out and say thank you for sharing your service experience with us! We're happy to hear that Nick provided you with efficient and satisfactory service during your visit. Your recommendation means a lot to us, and we look forward to serving you, your friends, and your family in the future. If you have any further feedback or need assistance, please don't hesitate to reach out!

March 01, 2024

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Been a customer of Kelly Infiniti for years and that alone should explain why this dealer, it’s employees and products are worth the loyalty More

by LuB
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Recommend Dealer
Yes
Mar 09, 2024

Kelly INFINITI responded

LuB, we truly appreciate your loyalty and kind words. Thank you for being a valued customer of Kelly INFINITI. We look forward to continuing to provide you with exceptional service and products for many years to come!

October 28, 2023

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I would highly recommend KELLY INFINITI to all my friends and family , Jim, Nick , and Pete always go above and beyond. They know how to treat their customers , they make you feel like family. Thanks again More

by Joe
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Kelly INFINITI responded

You are more than welcome, Joe! We're thrilled to hear that Jim, Nick, and Pete consistently provide exceptional service and make you feel like part of the family. Building strong relationships with our customers is one of our core values, and your positive feedback is greatly appreciated. We truly value your support and the trust you've placed in us. If you or your friends and family have any further needs or questions, please don't hesitate to reach out!

October 20, 2023

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I have done business with Kelly Infiniti in Danvers Mass since before 2007. My 2007 Infiniti M35X is the second Infiniti I’ve purchased from Kelly Infiniti. I am very pleased with their service, and today ( More

by Gordon Anderson
Recommend Dealer
Yes
Oct 20, 2023

Kelly INFINITI responded

Hi Gordon! We really cannot thank you enough for your loyalty all these years! It is great to know that Jim and the service team promptly addressed the problem you had with your vehicle and even found a simple solution. Providing exceptional service and resolving issues, whether big or small, is a top priority for us! We appreciate your loyalty and the trust you've placed in us since the 2000's. Should you have any further questions or require any assistance, please don't hesitate to reach out. We look forward to serving you in the future!

October 09, 2023

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They care about their customers. Always quality work. Very eager to earn your business the right way. More

by william.rizzo49@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Gird

Oct 13, 2023

Kelly INFINITI responded

Thank you, William, for choosing Kelly INFINITI and taking the time to share your positive feedback. We truly value our customers and strive to provide quality work and exceptional service. It's great to hear that you felt cared for and valued during your visit. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you in the future!

September 24, 2023

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Professional and extremely helping to understand issue and services required. Also explained warranty expiring and helpful in dropping off the car and providing ride as needed. Always the best service a More

by Jfay29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Capano

Sep 25, 2023

Kelly INFINITI responded

We are so happy to hear that, Jfay29! It is great to see that you had such a great time working with Him and that he took excellent care of you and your INFINITI. We really cannot thank you enough for taking the time to share this with us - please do not hesitate to reach out if there is anything else we can do for you!

August 26, 2023

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It is nice dealing with true professionals that care about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. More

by Raquel
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Jervinis , Bryan and Aleks

August 23, 2023

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I’ve been a recurring customer for years and that’s due to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s More

by lugucc
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 24, 2023

Kelly INFINITI responded

Wow thank you so much for this, lugucc! We are so happy to know that over the years, you continue to have great experiences and Lisa always makes sure you are well taken care of! Customers like yourself always make our day - we will be sure to pass this along to Lisa and the team! Thank you again, lugucc, we really appreciate your loyalty!

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