James Rocha
James Rocha at Audi Riverside

James Rocha

Service Advisor

Audi Riverside

3210 Adams St
Riverside, CA 92504

5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of James Rocha

June 03, 2024

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Employee Rating

Stacy Samuel & James Rocha were extremely helpful with the service of our vehicle. Everything was done exactly as we requested and the communication was exceptional. We were very impressed with how clean More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacy Samuel

Jun 04, 2024

Audi Riverside responded

Wendy, Thank you so much for leaving Stacy and James this fantastic review! We are glad to hear that they took amazing care of you and your automotive needs. We are happy to know that they were extremely helpful and exceptional with their communication. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

May 31, 2024

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Employee Rating

James Rocha was very helpful in the service dept. He was very nice and easy to deal with . More

by Traci _moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Audi Riverside responded

Traci, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that he was very helpful, nice and easy to deal with. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

April 04, 2024

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Employee Rating

James was my service advisor next door at VW when I had my VW Arteon. I ended up trading it in for my S5. I was so relieved when I walked in for my service to see James! I make sure I wait in line for him More

by mcs1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Audi Riverside responded

We are grateful for you leaving James this wonderful review! We are thrilled to hear that James took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he went above and beyond for you and kept you updated on your vehicle every step of the way. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 20, 2024

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Employee Rating

I am always happy with my service. James Rocha does a great job at keeping me updated on what is needed on my vehicle and when I have questions he follows up with the mechanic and gets More

by hursjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Audi Riverside responded

Thank you so much for leaving James this terrific review! We are glad to hear that James took stellar care of you and your automotive needs. We are happy to know that he was very knowledgeable and easy to work with. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 20, 2024

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Employee Rating

3/20/24 I brought my 2023 Audi Q5 for first service this week to Walter's Audi, Riverside, where I purchased the car. Mr. James Rocha was helping me with taking the car for the service, processing and deliv More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Audi Riverside responded

Providing exemplary and quality service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that he was highly professional, competent and courteous. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

March 03, 2024

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Employee Rating

Service advisor is knowledgeable and helpful. We were treated with respect and everyone was very welcoming More

by addandnao
Recommend Dealer
Yes

Other Employees Tagged: Peter Younes, Nicholas Howard , Sam Kashani

Mar 04, 2024

Audi Riverside responded

Addan, Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were knowledgeable, helpful, very welcoming and treated you with respect. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

February 29, 2024

Dealership Rating
Employee Rating

James Rocha my service advisor communicated well with me and followed up with each aspect of what needed to be done. I loved that he communicated quickly through text and that I didn't have to wait on hold More

by jlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Audi Riverside responded

Jlay, Thank you so much for leaving James this amazing review! We are glad to hear that James took exceptional care of you and your automotive needs. We are happy to know that he communicated with you quickly through text message. Please do not hesitate to let us know how we may be of further service to you.

February 28, 2024

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Employee Rating

First time using this dealership and I was pleased and impressed by their level of service and professionalism. Thank you More

by lucasboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Audi Riverside responded

Lucas, Providing exemplary and quality service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 31, 2024

Dealership Rating
Employee Rating

5 stars to Walter’s Audi service department. Always a great experience dealing with them. More

by Paige Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Audi Riverside responded

Paige, We are grateful for you leaving us this exceptional review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We appreciate your continued business with us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

January 25, 2024

Dealership Rating
Employee Rating

James Rocha was polite and easy to talk too I will be sure to ask for him. More

by 1casada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Audi Riverside responded

Providing outstanding and quality service is so important to us here at Walter's Audi and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that he was polite and easy to talk to. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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