James Roberts

Don’t go to this dealer service. They damage your car and don’t get the responsibility to fix it. They mock me as customer and became aggressive. Do your car’s device in another deal They damage your car and don’t get the responsibility to fix it. They mock me as customer and became aggressive. Do your car’s device in another dealer. More

Report | Print

Rude. Condescending. Masogynistic. Told me my vehicle would need 4-5 hours to diagnose a loose gas cap. Then went to technician had a word with him. Final Condescending. Masogynistic. Told me my vehicle would need 4-5 hours to diagnose a loose gas cap. Then went to technician had a word with him. Final estimate $1300 worth of work “strongly suggested.” Purchased a $100 gas cap car is perfectly fine. More

Report | Print

43 years of satified, excellent experience and service. Sales and service have always been first rate and focused on customer needs. Service after the sale is important to me and always equally important t Sales and service have always been first rate and focused on customer needs. Service after the sale is important to me and always equally important to "my guy", Eric. More

Report | Print

Ripoff Was told I needed repairs on my car that were not confirmed by visit to independent service shop. In fact independent shop made repairs not mentioned Was told I needed repairs on my car that were not confirmed by visit to independent service shop. In fact independent shop made repairs not mentioned by RBM. Repair prices are 100% more than independent shop. Understand high overhead accounts for higher prices, but 100%? Could understand 30%. Then received e-mail suggesting even more unwed repairs. More

Report | Print

best car buying experience ever Best car buying experience ever. Traded in my BMW for a certified pre-owned Mercedes - Painless. Thank you, Kyrus Frames, you're very the best. Best car buying experience ever. Traded in my BMW for a certified pre-owned Mercedes - Painless. Thank you, Kyrus Frames, you're very the best. More

Report | Print

Great Experience Every Time RBM is a great dealership to buy and maintain a vehicle. Erick Koenigsberg is the best representative I have ever purchased a car with. But it doesn RBM is a great dealership to buy and maintain a vehicle. Erick Koenigsberg is the best representative I have ever purchased a car with. But it doesn't stop there, Jason in service is great too. I always have a good visit to RBM - first class service and sales organization. I recommend them to anyone looking for a great car. More

Report | Print

Service I recently purchased a car from RBM of Atlanta. My first Mercedes and I will be staying with them for years to come. First off, the car sells itself I recently purchased a car from RBM of Atlanta. My first Mercedes and I will be staying with them for years to come. First off, the car sells itself! Nuff' said. Second, you never even feel like you're being sold. Taylor Whitmire was outstanding the entire way through. They truly make you feel like you are part of the Mercedes family. Glad to be a part of it and looking forward to a solid partnership for years to come. I will suggest heading to see RBM of Atlanta to ANYONE in the hunt for a new Mercedes. More

Report | Print

An excellent and friendly experience My experience with RBM and the people working there goes buck to the start of the new Century... and has, always, been excellent. So, when the time c My experience with RBM and the people working there goes buck to the start of the new Century... and has, always, been excellent. So, when the time came to replace my old Mercedes-Benz ('85 300D Turbo) with a new one, there was no hesitation to check and consult with a familiar place and people I came to trust for so long. Consequently, the excellent and friendly service I had during the processes of purchasing my new car was exactly what I was expecting from the people I new for a long time. More

Report | Print

New Car Sales I am enjoying my 4th MB E-class vehicle. It seems with each new purchase the process becomes easier and more enjoyable due to the professionalism and I am enjoying my 4th MB E-class vehicle. It seems with each new purchase the process becomes easier and more enjoyable due to the professionalism and service oriented philosophy possessed by by sales rep, Eric Koenigsberg. He has always been able to provide the exact car within the price point I have required of him. I don't just consider Eric just as my MB sales rep but also as a good friend one can call just to talk about things. I wholeheartedly recommend Eric and RBM. More

Report | Print

RBM has an excellent sales and service department. James Roberts in service is exceptional. I brought my car in to get serviced prior to a long trip and they caught an issue that could have potentially been Roberts in service is exceptional. I brought my car in to get serviced prior to a long trip and they caught an issue that could have potentially been a problem. They are always pleasant and they always do everything in their power to diagnose and correct any problem. Great dealership, I highly recommend them! More

Report | Print