Efficient, friendly service department.
I highly recommend them to anyone. I have purchased 6 vehicles from Fitzgerald, and their service has always been excellent.
I highly recommend them to anyone. I have purchased 6 vehicles from Fitzgerald, and their service has always been excellent.
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by gquill
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Fitzgerald Subaru Rockville responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Told our car needed a replacement sensor for the window
washer solution - Sensor working at pick-up; jarring car must have opened up the flow
Told we need a new battery - Battery tested 100% at Autozone -
washer solution - Sensor working at pick-up; jarring car must have opened up the flow
Told we need a new battery - Battery tested 100% at Autozone - we went there after Fitzgeralds.
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by IKREFTING
Verified Customer
Verified Customer
Jul 30, 2026 -
Fitzgerald Subaru Rockville responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If you'd like to discuss your visit in more detail, please contact us directly. We'd love to get to the bottom of this and turn things around for you.
My most recent experience with Subaru which involved the
total replacement of my Subaru Forester 2015 clutch on Friday, July 24, 2026 was absolutely over the top AMAZING!! I can't say enough about the spect
total replacement of my Subaru Forester 2015 clutch on Friday, July 24, 2026 was absolutely over the top AMAZING!! I can't say enough about the spectacular service that my car and I received!! Although, it was considered a semi-emergency: there was a burning/melting odor coming from my engine and a squeaking sound as I drove the car, I had been told that Subaru was completely packed and filled up with work!! My Advisor, Matthew Clark, was just fantastic in taking care that my problem got addressed immediately!! The 2 auto mechanics - and I believe they were Oscar & Pete - but please do check this out - did a fantastic job!! - my car drives incredibly smoothly as if I had just bought it! The man in the Parts Dept. - I believe his name is Terry - immediately had my part ready to replace my rapidly disintegrating old clutch - and all of this done IMMEDIATELY!! - unbelievable!! Not to mention, I was gifted with a generous discount from ALL of YOU!! I can just not say enough!! So many thanks is just not enough to say to ALL of you!! The care and Service I received was just awesome!! I am beyond grateful and appreciative!! So very sincerely, Mrs. Jennifer L. Linck (very proud and very grateful Subaru owner!!)
Everyone who was involved or worked on my car is to be commended!!
Just incredible!!
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by JLSLINCK
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matthew Clark(Advisor),all the mechanics involved: Oscar, Pete, Terry Parker(Parts)(Parts)
Jul 26, 2026 -
Fitzgerald Subaru Rockville responded
We’re delighted the semi-emergency replacement of your 2015 Subaru Forester clutch went so smoothly, and that you’re enjoying the confident ride. James and our team appreciated being able to address the issue quickly and have your part ready without delay. Thank you for sharing your experience, and we look forward to supporting your Subaru in the future.
yes i will recommand this service center because they
are very professional ,nice,kind,with good service
are very professional ,nice,kind,with good service
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by hassanmeite
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2026 -
Fitzgerald Subaru Rockville responded
We’re grateful you found our team professional, kind, and attentive to your Subaru Forester. Thank you for recommending our service center. We’ll share your feedback with James and the rest of the crew.
Everything done professionally, but the service work took
a bit longer than expected.That’s it.
a bit longer than expected.That’s it.
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by GKILDUFF
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Fitzgerald Subaru Rockville responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Outstanding.
From the moment I dropped off the car. Highly professional. Kevin was great. Service was excellent.
From the moment I dropped off the car. Highly professional. Kevin was great. Service was excellent.
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by SANDYSHAP
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2026 -
Fitzgerald Subaru Rockville responded
Thank you for sharing your feedback about our Subaru service. James and the rest of our team are glad to hear everything went smoothly from drop-off to completion. We look forward to caring for your Subaru on your next visit.
The staff is always friendly, professional, and keep me
updated during every service. I wouldn't take my car anywhere else!
updated during every service. I wouldn't take my car anywhere else!
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by mojesse
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Fitzgerald Subaru Rockville responded
Thank you for sharing your experience. We’re pleased our friendly, professional team keeps you informed during every service. We appreciate your loyalty and look forward to caring for your Subaru again soon.
Professional, friendly, helpful and solved my problem
that I had on my new Subaru Outback
that I had on my new Subaru Outback
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by lisameisantsai
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Fitzgerald Subaru Rockville responded
It’s great to hear James and our staff provided the friendly, professional assistance you needed for your Subaru Outback. We’re glad we could resolve the issue and have you back on the road promptly. Thank you for choosing us for your vehicle care.
I appreciate that there is not a hard sell
Here -
options are explained with prices and we can choose and prioritize service. I also love the waiting area with drinks and snacks including fresh fruit
options are explained with prices and we can choose and prioritize service. I also love the waiting area with drinks and snacks including fresh fruit. Amadeo is the best !
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by sturmanshell
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2026 -
Fitzgerald Subaru Rockville responded
We’re glad our transparent approach to your Subaru Outback service and the beverage and fresh fruit options made your visit comfortable. James is pleased you valued the opportunity to choose and prioritize the work. Thank you for your five-star review.
Everybody at Rockville Subaru is great- they are
professional, respectful and eager to solve the issue at hand. There hasn't been a visit in 20years that I have been disappointed by their service o
professional, respectful and eager to solve the issue at hand. There hasn't been a visit in 20years that I have been disappointed by their service or personal.
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by angiekhan1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ismael Posada
Jul 04, 2026 -
Fitzgerald Subaru Rockville responded
It’s wonderful to know our service team consistently meets your expectations with professionalism, respect, and eagerness to resolve every issue. Thank you for trusting us with your Subaru Outback for two decades.