James Redden
James Redden at Ide Volkswagen
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James Redden

Service Advisor

Ide Volkswagen

333 North Washington St
East Rochester, NY 14445

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54 Reviews
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54 Reviews

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54 Reviews of James Redden

November 29, 2023

Dealership Rating
Employee Rating

Just completed my third lease at IDE via David's help. Easy to work with and get the job done. More

by tchew121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky, Bo Williams

Dec 19, 2023

Ide Volkswagen responded

We are very happy to have provided you with such a positive experience! We are glad David was able to help you pick your ride at Ide. Thank you for taking the time to let us know how we did. Have a great day!

February 16, 2023

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Employee Rating

David was a pleasure to work with. No pressure. He was attentive, knowledgeable, and kept me informed of his search for a new GTI for me. After 1 1/2 years, he found the exact one I More

by corvair
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

August 12, 2022

Dealership Rating
Employee Rating

I have purchased my last two GTIs from David at Ide VW. He is thoughtful, responsive and is attentive. I specifically requested to work with him for my newest acquisition for all those reasons. I complet More

by golson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky, Bo Williams

August 03, 2022

Dealership Rating
Employee Rating

My 2015 golf failed inspection March 1 due to a emissions problem covered by warranty. It's August and no response from dick ide on when the part will come in. They don't even call me back. VW no help eit More

by khefner
Customer Service
Recommend Dealer
No

Other Employees Tagged: Spencer Clarke

May 22, 2022

Dealership Rating
Employee Rating

Well to be honest, my ratings don’t tell the whole story. Spencer Clarke is a honest and capable salesperson and the IDE Dealership is doing what they can to appease customers in this post-pandemic crazy wor More

by Steve S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Boyer, Spencer Clarke, Bo Williams , Bill Blake

May 06, 2022

Dealership Rating
Employee Rating

David is by far the best sales rep I’ve ever worked with. He is responsive, thorough and takes the time to go over any questions or concerns one might have during the process of acquiring a new vehicle. I More

by Hollymark83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky

March 24, 2022

Dealership Rating
Employee Rating

We met David Ruzhansky almost a year ago when we were looking to replace our 2006 Passat with a new vehicle. At that time we looked at new and used vehicles but nothing seemed to worked for us. We want More

by Apepin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky, Bo Williams , Bill Blake, Aaron Cuervo

December 18, 2021

Dealership Rating
Employee Rating

This is the third VW we have owned. David has sold us two of them. He is very easy to do business with. Very knowledgeable and a true professional. I would recommend him to anyone looking for a new or used c More

by magicdan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 16, 2021

Dealership Rating
Employee Rating

All around FANTASTIC experience! My 17 year daughter was struggling to find a pre-owned vehicle that was in good condition and in her budget. The first time we walked into Ide they made it happen. They foun More

by sandywaters989
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky, Joe Preteroti, Bo Williams , Mike Maddalena

October 27, 2021

Dealership Rating
Employee Rating

I have purchased and had my cars serviced at Ide VW for years. When I needed a new car, I knew exactly where to go. And Dave Ruzhansky was great to work with! I had an issue with my trade-in and he and More

by bethcross
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ruzhansky, Bo Williams

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