James Puckett

Pros: Great place to go, gave me a discount on price, and seemed to know what they were doing. Gary said I had one of the highest credit scores he's ever seen and all of them listened to my Steeler story. De seemed to know what they were doing. Gary said I had one of the highest credit scores he's ever seen and all of them listened to my Steeler story. Devin was nice sales guy and James owned similar car so he was helpful too. Cons: Some issue not knowing exactly what I wanted and with paperwork but overall everything got done. Get more outlets so Devin can do his job as his computer was unplugged by other sales guy. More

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Unprofessional. I was finalizing a purchase with them and they waited until after I paid for a third party inspection to tell me they don't accept outside financing I was finalizing a purchase with them and they waited until after I paid for a third party inspection to tell me they don't accept outside financing . More

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Today I took an hour and a half, 90 mile ride to see an $80,000 BMW I8 that was never there. It started with the online help, then a phone call, followed by several texts. I was told the car was there. W $80,000 BMW I8 that was never there. It started with the online help, then a phone call, followed by several texts. I was told the car was there. When I arrived, they looked at me like I was crazy. I don’t even know why they did it; that’s the odd part. I guess they just run a shady operation. Perhaps they’ll sell my contact information to car brokers. What a waste of time... More

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These guys were great! Gave me every option available Mo was a good salesman and very trustworthy too! I love my car I never thought would drive something so new! was a good salesman and very trustworthy too! I love my car I never thought would drive something so new! More

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Mo and James were great they really helped me find the right car and didn’t put any pressure to make a decision thank you guys so much! right car and didn’t put any pressure to make a decision thank you guys so much! More

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Been to a few dealerships and no one was able to work up a deal like this one! James found the exact vehicle for my price range! a deal like this one! James found the exact vehicle for my price range! More

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Total Sham This dealership is a total joke ! I emailed about a car and requested the Carfax. What did I get in return ? Just the warranty page !!!!(later I f This dealership is a total joke ! I emailed about a car and requested the Carfax. What did I get in return ? Just the warranty page !!!!(later I found out the car had been wrecked when I demanded the full carfax) So I decided to go look at this car and when I got there I stood in the lobby for 8 mins waiting for anyone to acknowledge me for my appointment made ( while management sits behind desks doing nothing.. it must not be their job to talk w customers until they are pissed off. Note all I got was an apology email) Needless to say after test driving it and doing a visual inspection we sat down to talk numbers. This is the total sham of all.. I had a preapproval on financing ( I withheld that info to see what they would do! This is where it went bad to worse ! The finance manager was a total joke. He presented me with warranty pkgs with final payments. No breakdown of warranty cost, no tax, document fees, tags or anything … just final payments. Not to mention he ran my credit (i have a 830 credit score) and quoted me 1.2% higher than my preapproval. Their payments were $200 higher than my preapproved financing. I GLADLY walked out ! Don't waste your time here ! More

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Best Dealership & Team In Northeast Ohio!!! After visiting several other top dealerships promising to approve us, NCAM actually did! With a newer beautiful luxury vehicle for far less, with le After visiting several other top dealerships promising to approve us, NCAM actually did! With a newer beautiful luxury vehicle for far less, with less millage, less down, and less hassle. The customer service was excellent and very efficient. We’ve sent 6 other friends & family and they too said NCAM is the best! Just ask for James & Nick. These guys are AWESOME!! More

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Great Experience! Very happy with how James and the staff treated us! They let us take our time and did not push us through the process they were very patient! Very happy with how James and the staff treated us! They let us take our time and did not push us through the process they were very patient! More

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Good deal and good people My experience here was very pleasant, my sales specialist James walked me through the whole process and explained everything. He isn’t pushy and reall My experience here was very pleasant, my sales specialist James walked me through the whole process and explained everything. He isn’t pushy and really goes above and beyond to make sure you are happy. I also worked with Nick Baron the sales manager, he was very thorough and made sure we got the best rate and best payments. i would definitely recommend both of these gentleman when you visit here to get your next car!!! More

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