James Porter
James Porter at Ken Garff Lexus of Santa Barbara

James Porter

Sales Manager

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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4.7
48 Reviews
4.7

48 Reviews

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48 Reviews of James Porter

July 26, 2025

Dealership Rating
Employee Rating

Emily and Mauricio did an amazing job helping me to select my new car - A Lexus RX. There's a reason people come to Santa Barbara Lexus - it's not only for the cars but for the stellar service. Ezequie More

by kararaynaud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 24, 2025

Dealership Rating
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I received excellent customer service from the sales team at Ken Garfield Lexus of Santa Barbara. They treated me with utmost respect as they navigated me through the purchase of a used ES300h Lexus. I am qu More

by dennisford57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gianni Madrical Sales Consultant

July 20, 2025

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Employee Rating

Bent backwards to fix the issues associated with the sale and delivery of our new car. More

by mkazemimd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 15, 2025

Dealership Rating
Employee Rating

Everyone was very helpful especially Abby, she was so professional & gracious - a true delight to work with - a great experience More

by boylel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Abby Gaetz

July 15, 2025

Dealership Rating
Employee Rating

Honest and very knowledgeable staff, who offered us a great deal on our selection vehicle! More

by a guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ren Kitaichi

June 27, 2025

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Employee Rating

Lexus of Santa Barbara is one of the best in the universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better More

by paul.singh6137
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

June 26, 2025

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I love shopping with Jonathon. He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. ver More

by paul.singh6137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 25, 2025

Dealership Rating
Employee Rating

Bought an L-Certified SUV. Staff very friendly. Good communications. No high pressure to buy. Transaction was quick. Price was very competitive and worth the drive. More

by blumerz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurizio Genovese

October 02, 2023

Dealership Rating
Employee Rating

Purchase was good. Post support was terrible. Dealership did not disclose KNOWN issue with vehicle and has not offered an acceptable resolution. Communication has been More

by Ktodd005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Derek Bishop , Josef Langhans

December 04, 2020

Dealership Rating
Employee Rating

Came in to have airbag replaced due to recall and ended up purchasing a vehicle. Very professional staff, Robin was awesome, and this dealership knows how to take care of it’s customers More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Efrain Lopez , Robin Tidd

Dec 04, 2020

Ken Garff Lexus of Santa Barbara responded

Craig - thank you for posting about your experience. We are excited to hear that your service visit turned into something even better and that Robin was such a pleasure to work with. On behalf of all of us at DCH Lexus of Santa Barbara, we wish you safe travels!

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