

Dealership Experience
7 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
29 Reviews
Write a Review29 Reviews of James Pena
June 21, 2025
Kylie is super helpful and has any and all information. The dealership is very nice and so is the rest of the staff. The dealership is very nice and so is the rest of the staff. More
Other Employees Tagged: Kylie Jenkins
June 14, 2025
Great experience and very easy to work with. EVERYTHING WENT SMOOTHLY and would highly recommend them. T ADELLO EVERYTHING WENT SMOOTHLY and would highly recommend them. T ADELLO More
Other Employees Tagged: Doug Friedman
June 14, 2025
Great transaction, easy, stress free, Kylie was an absolute pleasure to work with. Great communication. absolute pleasure to work with. Great communication. More
Other Employees Tagged: Kylie Jenkins
June 13, 2025
Always on time always very accommodating, very friendly and excellent service! I will always return to this dealer!! and excellent service! I will always return to this dealer!! More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea, Hannah Ashley
June 11, 2025
Leon Chea was very personable and my experience was excellent. The general manager and finance team were easy to work with. excellent. The general manager and finance team were easy to work with. More
Other Employees Tagged: Michael DeSalvo, Leon Chea
June 03, 2025
Doug and Alfa Romeo Strongsville were the best. Professional and efficient. It was a pleasure getting my vehicle from this dealership. Professional and efficient. It was a pleasure getting my vehicle from this dealership. More

Other Employees Tagged: Doug Friedman
June 02, 2025
I found a pre-owned Alfa Romeo online, and went to check-it out unannounced. Leon C. on the sales staff was friendly, professional and very easy to work with. He accompanied me on the test drive, as check-it out unannounced. Leon C. on the sales staff was friendly, professional and very easy to work with. He accompanied me on the test drive, as I wasn't familiar with the area. He encouraged me drive as long as necessary to fully assess the car (and I did!). I decided to buy the car, and he was helpful every step of the way. The whole process was easy as could be. I recommend this dealership, and Leon, to anyone looking for a new or used car (large inventory of Alfa Romeo vehicles.) More
Other Employees Tagged: Leon Chea
May 28, 2025
Besides being professional, and additionally friendly and helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen, and she was right there ready with answers. More
Other Employees Tagged: Michael DeSalvo, Chris Adams, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea, Hannah Ashley
May 16, 2025
Buying a car online that you've never seen in person before can be nerve-wracking, but Doug at the Strongsville dealership made it incredibly easy and stress-free. From our very first conversation, he w before can be nerve-wracking, but Doug at the Strongsville dealership made it incredibly easy and stress-free. From our very first conversation, he was professional, responsive, and truly helpful. He walked me through the entire process remotely, answering all my questions promptly and clearly, without any pressure or sales tactics. James was also extremely helpful, informative, professional, and patient with me. In fact, everyone I had the pleasure of speaking to and working with at this dealership were amazing. Even though I wasn’t there in person, Doug made sure everything was handled smoothly—he sent detailed photos, explained all the vehicle features, and ensured I felt completely comfortable with my purchase. He went the extra mile to coordinate delivery and made sure the car arrived exactly as promised—spotless and ready to go. Both Doug and James's honesty, transparency, attention to detail, and exceptional customer service turned what could have been a complicated online purchase, into by far the easiest, and best car-buying experience I’ve ever had. Highly recommend asking for Doug if you're buying from Strongsville. But you can't go wrong with anyone there, they just run an absolutely fantastic dealership. Best car buying experience, by far. 100% 5/5 stars!!! Thanks again, Doug and everyone at Alfa Romeo of Strongsville. I look forward to doing more business together in the future! More
Other Employees Tagged: Michael DeSalvo, Doug Friedman
May 05, 2025
Courteous, professional, and very responsive. Leon was great to work with. Buying my first car online was a little stressful; however, Leon and the rest of the dealership team made things easy. Leon was great to work with. Buying my first car online was a little stressful; however, Leon and the rest of the dealership team made things easy. More
Other Employees Tagged: Joe Killiany, Leon Chea


