James Paolo
James Paolo at Boucher Chevrolet of Waukesha
Refer Me

James Paolo

Service Advisor

Boucher Chevrolet of Waukesha

1421 E Moreland Blvd
Waukesha, WI 53186

Contact Me
4.6
24 Reviews
4.6

24 Reviews

Write a Review

24 Reviews of James Paolo

February 28, 2025

Dealership Rating
Employee Rating

I worked with Diane and she was very helpful. And very responsive Diane was excellent More

by Mommies3angels2003
Recommend Dealer
Yes

Other Employees Tagged: James Paolo

Mar 03, 2025

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad Diane was able to help, and we hope to see you again! Jim Paolo General Sales Manager 262-549-1000

February 27, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. Jim Paolo always goes above and beyond. I am a very satisfied customer More

by DORIHENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Allard, Jim Paolo

Feb 28, 2025

Boucher Chevrolet of Waukesha responded

Thank you for your review and kind words for Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

February 21, 2025

Dealership Rating
Employee Rating

I received great services and help as well as in Transpertation James was able to communicate to me everything that was needed as far as repair & transpertation More

by Gigilott88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

February 19, 2025

Dealership Rating
Employee Rating

Poor service ,can't fix a new 2024 equinox ev. Blames the customer for their poor service. Going to a different dealership tomorrow More

by gpichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2025

Boucher Chevrolet of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Obernberger Service Manager 262-549-1000

February 13, 2025

Dealership Rating
Employee Rating

James kept me posted with repairs and his fight with my warranty repair protection company that I purchased through my credit union. It took over a week for approval from the warranty company before repai More

by jpsquest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for James and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

February 06, 2025

Dealership Rating
Employee Rating

Gfeat people , very concerned with my purchas, and service is great, fantastic experience, Very happy More

by gpichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Maurer

Feb 06, 2025

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

January 23, 2025

Dealership Rating
Employee Rating

James was awesome! Provided great service and clear expectations. Great experience. I would highly recommend More

by Craig Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department, Craig! We look forward to sharing your compliments with James and the team. Please don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

December 13, 2024

Dealership Rating
Employee Rating

Ordered new fob for 2012 Malibu 174. 00… never was told there was a 175.00 chg for programming… never again More

by TIKA50
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Alex in parts

Dec 18, 2024

Boucher Chevrolet of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger Service Manager 262-549-1000

December 11, 2024

Dealership Rating
Employee Rating

I bought a used Chevrolet Silverado 3 years ago from you dealership. The moment I got the vehicle it has given me problems. I have been stranded on two different occasions. Once after it was supposedly f More

by joachimt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 14, 2024

Boucher Chevrolet of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Obernberger Service Manager 262-549-1000

November 29, 2024

Dealership Rating
Employee Rating

(Love) there service. .. treating me with a up joyful spirit making me feel at home at all time... To see the smile on everyone face...let me know know even though? I'm More

by terrypayne55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Terry, and we look forward to working with you again. Joe Obernberger Service Manager 262-549-1000

1

Dealership Inventory (180 Vehicles)

new 2025 Chevrolet Silverado 2500 car, priced at $77,995
2025 Chevrolet Silverado 2500
new
Black exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet TrailBlazer car, priced at $26,670
2025 Chevrolet TrailBlazer
new
Cacti Green exterior
Automatic
Front-wheel Drive
new 2025 Chevrolet Silverado 2500 car, priced at $55,995
2025 Chevrolet Silverado 2500
new
Black exterior
Automatic
Four-wheel Drive
used 2022 Chevrolet Equinox car, priced at $24,687
2022 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $48,995
2025 Chevrolet Silverado 1500
new
Cypress Gray exterior
Automatic
Four-wheel Drive
used 2022 Chevrolet Blazer car, priced at $40,995
2022 Chevrolet Blazer
used
Black exterior
Unknown
All-wheel Drive