Dealership Experience
4 yrs, 1 mo
10 Reviews
Write a Review10 Reviews of James Moore
May 22, 2024
James and the the team at Fitzgerald in Annapolis were wonderful to work with! I went in dreading the test driving and sales experience, and wound up actually enjoying working with James to find the right wonderful to work with! I went in dreading the test driving and sales experience, and wound up actually enjoying working with James to find the right vehicle for me. Couldn’t be happier with the outcome! More
Other Employees Tagged: Paapa Grantson
April 30, 2024
Very helpful and thoughtful. No pressure, just friendly good service. I am pleased with the experience overall- No pressure, just friendly good service. I am pleased with the experience overall- More
Other Employees Tagged: Paapa Grantson, Christopher Watson , Cameron Christian, James
April 01, 2024
Great experience buying a car. Appreciate how professional James was and how helpful he was in finding me the best car. Appreciate how professional James was and how helpful he was in finding me the best car. More
Other Employees Tagged: Jeff Shaver, Armando Graham
March 11, 2024
James was kind enough to help us on our visit to Annapolis from VA. I had reached out to the dealership about a specific car and connected with Joeanna. She had to be out on the only day we could Annapolis from VA. I had reached out to the dealership about a specific car and connected with Joeanna. She had to be out on the only day we could get to to the dealership, so she asked her colleague James to work with. James was polite and greeted us as we arrived, had the car parked at the door, and a was ready to go. Having owned 2 Mazdas, we just needed to test drive the vehicle to make our decision. It was what I wanted, but my husband had a couple questions. James met with the maintenance supervisor to verify the Carfax info matched his inspection or to provide the records. James was very patient in coordinating his manager approval for our deal, the service techs records on the car, and getting us to Armando in due time. All in all, we were glad Joeanna chose to have us work with James since she couldn't be there. Good teamwork for Fitz! More
Other Employees Tagged: Rob Ward, Armando Graham
February 18, 2024
James guided us throughout the entire process and he was super helpful throughout. He was never too pushy and was very straightforward with all the information. We were first time buyers, so it really helpe super helpful throughout. He was never too pushy and was very straightforward with all the information. We were first time buyers, so it really helped. More
Other Employees Tagged: Armando Graham
February 04, 2024
Great car buying experience. Everyone involved was courteous and knowledgeable. And a special shout out to my salesman James. He is great. Everyone involved was courteous and knowledgeable. And a special shout out to my salesman James. He is great. More
Other Employees Tagged: Paapa Grantson, Armando Graham
February 04, 2024
James Moore is very knowledgeable and thorough. I will recommend him to friends and family. I will recommend him to friends and family. More
Other Employees Tagged: Armando Graham , Cameron Christian
January 14, 2024
James was definitely professional & confident in the way he answered my questions into a vehicle I just purchased. It was an overall great experience & I would highly recommend James & Fitzgerald Automall M he answered my questions into a vehicle I just purchased. It was an overall great experience & I would highly recommend James & Fitzgerald Automall Mazda for your next vehicle purchase! More
Other Employees Tagged: Armando Graham
July 28, 2023
Just bought a car with Joeanna Cabrera and couldn't have had a better experience. She was nice, knowledgeable and extremely patient with my indecisiveness. I went there to test drive a car 3 times and there had a better experience. She was nice, knowledgeable and extremely patient with my indecisiveness. I went there to test drive a car 3 times and there was no pressure, just accommodation to all my requests and questions. The price breakdown was very clear and we simulated several financing models so that I could pick what would be best for me. And then --get this -- I chose a different car (due to a variety of reasons) and the Fitzgerald Annapolis didn't have it there. But not to worry: Joeanna contacted a sister store, found the exact model I was looking for, negotiated a price that was better than the competition had offered me, and even went all the way to the other location to do the sale with me. I also want to mention James, who went on one of the test drives with me and is truly a connoisseur! And he fully supported Joeanna to get the business across the finish line (I like that kind of camaraderie among sales people). I felt supported and confident in the process the whole way and am very happy with my choice. Whenever I need a new car, I know where I will go look for it :) More
Other Employees Tagged: Joeanna Cabrera
July 20, 2023
Christopher was very easy to work with and knowledgeable about the cars he sells. He had an answer for every question I had. about the cars he sells. He had an answer for every question I had. More
Other Employees Tagged: Christopher Watson , Cameron Christian