James Miller
James Miller at Herb Gordon Subaru
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James Miller

Parts Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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9 Reviews
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9 Reviews

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9 Reviews of James Miller

November 07, 2024

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Employee Rating

Luis takes the time to explain everything and actually cares about making sure that all of your questions are answered. Next time you visit Herb Gordon Subaru or if you plan to buy a Subaru buy from here More

by TommyVercetti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2023

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Employee Rating

Best Subaru dealer anywhere. I asked for 4 tires and an alignment and dropped of at 730am and it was done by 11am. The tires were preordered for my appointment and exactly what I More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2023

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2023

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Employee Rating

Brought my Forester in for service and Vitaliy was great! Took care of all the issues I had and more. Victor was my technician and he did a great job as always. Parts guys are all fantastic. By far the best More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 23, 2022

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Employee Rating

We’re very thorough, friendly and helpful, clean environment , stayed on schedule, have recommended to friends More

by Billpapas2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Dorfman, Michael Goodman

Sep 25, 2022

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have an amazing day!

July 12, 2022

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Employee Rating

On July 8th, 2022, Friday, Rodney Rogers and Vitaliy Khlebnikov were very courteous, polite, friendly, and helpful in proving me with excellent customer care when it came to servicing my car with the More

by vlm1040tax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2022

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2022

Dealership Rating
Employee Rating

Fast and friendly services on my key fob today etc etc etc etc etc etc More

by Mm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom, Michael Goodman

May 08, 2022

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 03, 2022

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Employee Rating

I am so thankful that Rodney was able to help me. Not only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Herb Gordon Subaru responded

Hi Gallina, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2021

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Employee Rating

Excellent and professional service from the Herb Gordon Subaru team!! More

by M. Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman, Vitaliy Khlebnikov, Rodney Rogers , Claudia Herrera, Junior Mohepath, Manny in the Service Shop

Jun 28, 2021

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 23, 2020

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Employee Rating

Claudia greeted me at the door. She is funny but takes her work seriously. And she is helps me out everytime I come in. JR is very cool and polite towards guests. And Johnathan and James at parts help me More

by Kevin S
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Robinson , Claudia Herrera

Jan 24, 2020

Herb Gordon Subaru responded

Kevin, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Subaru!

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