James McIntyre
James McIntyre at Dover Honda

James McIntyre | Page 6

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.9
320 Reviews
4.9

320 Reviews

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320 Reviews of James McIntyre

February 06, 2026

Dealership Rating
Employee Rating

Luke's customer service was very good. He kept me informed of everything that needed to happen for my service and got me out as soon as possible. More

by SRICHMOND1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack

Feb 07, 2026

Dover Honda responded

Hi Richmond! We're thankful to have you as a customer! It's wonderful to hear your service with Luke was prompt and professional. See you next time at Dover Honda! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 02, 2026

Dealership Rating
Employee Rating

I had an issue with the transmission box. The service department was able to diagnose and fix the issue timely and for an amount that I found reasonable. They also reviewed a number of basi More

by JPUCKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack , Michael Souter

Feb 03, 2026

Dover Honda responded

Hi Pucko! Thank you for sharing your experience with our team! We are so appreciative of your business and hope to serve you again at Dover Honda. Drive safely! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 01, 2026

Dealership Rating
Employee Rating

I have been leasing Honda CRV‘s from Bob Drake at Dover Honda for at least 15 years. Bob and all of the individuals I have been in contact with for any aspect, dealing with any of my CRV‘s have gone above More

by jbfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Drake, Dianna Chase , Unfortunately, I’m drawing a blank concerning the woman who drew up all my financial documents for my latest lease. See Bob Drake about that name.

Feb 03, 2026

Dover Honda responded

Hi JB! Thank you for your loyalty and kind words! We’re so glad you've consistently had a top-notch experience with Bob and the entire team at Dover Honda. We look forward to serving you for many more years! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

February 01, 2026

Dealership Rating
Employee Rating

We appreciate their friendly service advisors and technicians. They do a great job communicating any issues or concerns when they see them. More

by jkdrubes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: We are very impressed with Gus in service.

Feb 03, 2026

Dover Honda responded

Hi JK! Thank you for your thoughtful review! We're grateful for your confidence in our team. -Dover Honda Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 30, 2026

Dealership Rating
Employee Rating

These people are always kind and professional. They are very respectful to me as a senior customer and explain everything. I have been going here for 10 years now for all of my service work. More

by SAILINGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack , Michael Souter

Jan 31, 2026

Dover Honda responded

Thank you for your continued trust over the past decade and for sharing your feedback! We’re grateful for your business and look forward to your next visit. Have a great day! -The Dover Honda Team Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 27, 2026

Dealership Rating
Employee Rating

Great customer service. The technicians are very knowledgeable and helpful in their work. They get the job done as efficiently and quickly as possible. More

by SKAKAELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 28, 2026

Dover Honda responded

We appreciate you recognizing our team's efforts. While we're glad you found the service great, it seems like there might be some reason for the low rating. We'd love to understand how we can improve your experience further. Please feel free to reach out to us. Thank you, Mike Watson - General Manager - 603-609-1984

January 21, 2026

Dealership Rating
Employee Rating

Was impressed at how I was told status of my service while i waited. Very easy! More

by kbabb72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Drake

Jan 21, 2026

Dover Honda responded

We’re glad you were impressed with the service updates and found the process easy while you waited. We look forward to assisting you again. Thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 17, 2026

Dealership Rating
Employee Rating

You guys are the best! James McIntyre is an awesome communicator, and the video updates are amazing! ♥️ I am so happy at how the process went communicating with progressiv More

by HI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack , Michael Souter

Jan 18, 2026

Dover Honda responded

Thank you for sharing your feedback about James and the team! We'll pass along your praise to him. Our team is always here to help at Dover Honda. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 11, 2026

Dealership Rating
Employee Rating

Great customer service. The shuttle is very helpful! Reliable service dept. I trust them to service my vehicle More

by DMASSUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack , Michael Souter

Jan 12, 2026

Dover Honda responded

Hi Massuk! We're grateful for your feedback! It's wonderful to know our shuttle service has been so helpful for you at Dover Honda. Thank you for choosing Dover Honda and sharing your five-star experience with us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 08, 2026

Dealership Rating
Employee Rating

Great service center! This is the reason I bought my new car there. Best Honda dealership around. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien , Michael Souter

Jan 12, 2026

Dover Honda responded

Patty, we’re happy to hear that our service center made such a great impression and inspired you to purchase your vehicle with us. We truly appreciate your support and recommendation! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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