James McIntyre
James McIntyre at Dover Honda

James McIntyre | Page 11

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.9
320 Reviews
4.9

320 Reviews

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320 Reviews of James McIntyre

October 16, 2025

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Employee Rating

It was my first time using Dover Honda service center. I was a bit surprised to learn that my 10:30 appointment was not a firm appointment, but first come first serve. No worries. All of my questions and More

by tom.lamy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Bob Hajjar, Alecia Pack , Michael Souter

Nov 07, 2025

Dover Honda responded

Thank you for sharing your feedback with us, Tom. We're pleased to hear that Michael and Bob provided you with top-notch service. We take your additional comments seriously and will ensure they're addressed with the appropriate members of our team. Please don't hesitate to reach out if there's anything else we can assist you with! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 16, 2025

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Having James McIntyre and Ken Crawford greet me every time I come in is the main reason I keep coming back to Dover Honda. I’ve also been happy with the sales department, the parts department in the qual More

by Jonathanshiner1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Nick Strong, Alecia Pack , Michael Souter, Kenneth Crawford

Oct 17, 2025

Dover Honda responded

Thank you for your loyalty and your kind words! We love hearing James, Ken, and the entire team take such great care of you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 15, 2025

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Dealing with Alecia makes me NOT want to go to Dover Honda. She is unprofessional and rude at times. Honda does not stand behind their product/quality. So many problems with my new vehicle. Disappoi More

by Myork902
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Oct 17, 2025

Dover Honda responded

Thank you for reaching out. I'm disappointed to see this review and would appreciate the opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Mike Watson - General Manager - 603-609-1984

October 13, 2025

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The people at Dover Honda are the best! Their customer service is 5 star! I’ve worked especially with James McIntyre and Luke Robertson…and both have gone the extra mile to give me excellen More

by PEGGYSTEVENSON1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luke Robertson

Oct 13, 2025

Dover Honda responded

Hi Peggy! We're delighted to hear that you're satisfied with our team! Thank you for trusting Dover Honda with your automotive needs and for highlighting the excellent service provided by James, Luke, and Bill. We appreciate your feedback and look forward to welcoming you back! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 13, 2025

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In the 30 plus years we have been buying and servicing our cars at Dover Honda, we have always been pleased with the service. James is phenomenal and easy to work with. We just wish they would give a re More

by MMCAHOON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack , Michael Souter

Oct 13, 2025

Dover Honda responded

Hi MM! Thank you for trusting Dover Honda for over 30 years! We appreciate your feedback about James and your suggestion regarding the reports. We’ll share this input with our team. Safe travels Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 13, 2025

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I would first like to thank the person who welcomed me for their professionalism and the service did not take long. I was satisfied. More

by MAARIR LHOUCINE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack, Dianna Chase , Michael Souter

Oct 13, 2025

Dover Honda responded

Maarir, it's wonderful to hear that our team made you feel welcome, and we hope to see you again at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 10, 2025

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Speedy service. Had hardly made it to the waiting room and my car was ready More

by bktlst57
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack , Michael Souter

Oct 13, 2025

Dover Honda responded

Thank you for leaving us five stars! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 08, 2025

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Very professional and friendly service staff. Would have had Dover Honda perform the service work except their costs were too high. More

by BARB.SCANNELL
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2025

Dover Honda responded

Barb, thank you for your kind comments about our service team. We appreciate your feedback and hope you won't hesitate to reach out if we can assist you in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 08, 2025

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Excellent customer service - honest, efficient and a fair price . I was impressed that I was sent a video of the inspection and kept informed of progress. All the staff is professional and friendly. I More

by JBMURRAY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Oct 08, 2025

Dover Honda responded

Thank you for choosing Dover Honda and sharing your feedback with us! Your support is truly appreciated! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 07, 2025

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The service was very prompt and thorough. I appreciate the car health checks everytime I come to the dealership. More

by Mpomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Alecia Pack , Michael Souter

Oct 08, 2025

Dover Honda responded

We’re glad you enjoyed prompt and thorough service at Dover Honda! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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