James McElmurry
James McElmurry at Lawton Chrysler Jeep Dodge RAM
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James McElmurry

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Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.3
77 Reviews
4.3

77 Reviews

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77 Reviews of James McElmurry

November 04, 2024

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Employee Rating

Took 3 months to get all the paperwork done ever time we will do some paperwork and walk a way we where told they didn’t write it up right so we had to go back we left without having a bank and we brought t More

by taylerwutz040
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Recommend Dealer
No
Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback about your experience at Lawton CJD. Customer satisfaction is in our mission statement here at Lawton CJD. We do apologize for issues that you had. Thank you, Todd Brown

November 03, 2024

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"Always we have a great experience with Mr. Shaun Hamilton The service was quick, and we have know him for 10 years as a service provider. We have no doubt that we will come back again. High More

by Chagrif
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Recommend Dealer
Yes
Nov 05, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Chagrif! We’re honored to have your trust for over 10 years, and Shaun will be delighted to hear your kind words. We look forward to many more great experiences together!

October 25, 2024

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I am very happy with this dealership. The staff was friendly and knowledgeable, and their goal was to get things done quickly. More

by Chagrif
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Recommend Dealer
Yes
Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We look forward to serving you again! 🚗😊

October 20, 2024

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I do like the fact that they give you a 3 year free oil changes. But what they don’t say is that it’s so many miles or 3 years. That I don’t like. More

by elbigtx
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, David Adair , John Marchese, Mario Joseph Santos

Oct 21, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad you appreciate the 3 years of free oil changes, but we understand your frustration about the mileage limit. We’ll share your concerns to help improve communication in the future.

September 30, 2024

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This dealership will treat you like family! They went above and beyond for us on more than one occasion! I will always recommend them for service and sales ! More

by WBROWN15
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Recommend Dealer
Yes
Sep 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your glowing review! We're thrilled to hear that you felt treated like family and that our team went above and beyond for you. We truly appreciate your recommendations for both service and sales!

September 26, 2024

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Jonathan Vissepo did a superb job and the dealership did as well! I had a truck order and it came in perfect condition would recommend to all my friends and family! More

by jackson1024
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Recommend Dealer
Yes
Oct 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your fantastic feedback, Jackson! We're thrilled to hear that Jonathan and the dealership exceeded your expectations. We appreciate your recommendation and look forward to helping your friends and family in the future!

September 06, 2024

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Really professional, helped out in every way possible, and was able to get exactly what I wanted More

by janiva1995
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Recommend Dealer
Yes
Sep 09, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the positive review! We’re thrilled to hear that our team was professional and helped you get exactly what you wanted. If you need anything else, just let us know!

August 31, 2024

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Awesome communication about issues. Would recommend them for any services. Quick quality work and up front about cost. More

by gunderwood5757
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Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton, David Adair

Sep 05, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback! We’re thrilled to hear that you appreciated our communication, quick service, and transparency about costs. Your recommendation means a lot to us!

August 29, 2024

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After coming from afar and researching this AC issue, i place my trust in this dealership to get me back in a comfortable ride. In 10 mins my issues was found and eventually got me into a loaner vehicle fo More

by goss954
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Recommend Dealer
Yes
Aug 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your detailed feedback! We’re thrilled to hear that we could resolve your AC issue quickly and provide you with a loaner vehicle. Aliel and the team appreciate your patience and trust in us. We’re glad we could help you get back to a comfortable ride!

August 21, 2024

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I’ve been waiting on a piece for almost a year and haven’t received it. I’m so over it! More

by kbasey91
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Recommend Dealer
No

Other Employees Tagged: David Adair

Aug 27, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback kbasey91. We actually agree with you! This is a manufacturer issue that is completely out of our hands. We have a few customers with the same issue. I do apologize wholeheartedly! If I was in this situation I'd be upset as well. Please feel free to call at your convenience. My number is 580-771-3339. Thank you, Todd Brown.

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