James McArdle

My wife and I wanted to buy a Toyota Camry and we had 4 choices of dealerships in Ventura County. There is one main reason we bought at Ventura Toyota and that reason is Jim McArdle!! When I talked to Ji choices of dealerships in Ventura County. There is one main reason we bought at Ventura Toyota and that reason is Jim McArdle!! When I talked to Jim on the phone to make an appointment I knew this would work. He was friendly, accommodating, and very knowledgeable about the specific car we were interested in. He knew the answers to my questions without having to put me on hold and look them up or ask someone else. When we arrived at the dealership we enjoyed the smoothest car buying process I've ever experienced in my 50 years of buying cars. The test drive let us confirm we definitely wanted the Camry. Jim gave us a brief demonstration of the cars technology and features. And the smooth transition to the paperwork was seamless. Jim has infinite patience to answer your questions although he will probably anticipate most of them. His guiding us through the whole process made the experience actually enjoyable. We had previously dealt with two other dealerships in the county and Jim is so far above the competition there is no comparison. Coincidently, my brother bought a new Toyota in Virginia recently. After hearing about the bad experience he had with his sales person I knew that Jim was a true professional and "one in a million." Whatever you do, ASK FOR JIM!! More

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Jim is the GOAT. I really dislike dealing with typical sales tactics like bait and switch or pressure to buy add-ons right away so even though I loved the car I found I really dislike dealing with typical sales tactics like bait and switch or pressure to buy add-ons right away so even though I loved the car I found on their website I wasn’t thrilled about the car buying process. Luckily I ended up with Jim as our salesman. The car I wanted was still being built but I got to check out a similar model on the lot and Jim walked me through all the features and available add-ons. He wasn’t pushy or aggressive he simply explained the options and if I showed interest he’d dive deeper and answer every question. I appreciated the transparency and the fact that there were no hidden fees or forced add-ons. When a few issues came up on my end he was incredibly helpful and flexible. My car arrived on time in perfect condition and just as beautiful as I’d hoped. Jim helped sync it to my phone showed me how the controls and touchscreen worked and we took a quick test drive. He answered everything thoroughly. I wrapped up the paperwork with KP who was punctual, friendly and on top of it. He explained each document and even caught a mistake I’d made and let me know he’d already started the refund process which I really appreciated and it shows the integrity of Ventura Toyota. I’d absolutely 💯 recommend Jim at Ventura Toyota to anyone looking for a new or used car. More

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Jim made the whole process smooth, ensuring I felt comfortable throughout. He took the time to help me set up my iPhone and understand the features of my car. The customer service was top-notch. Jim i comfortable throughout. He took the time to help me set up my iPhone and understand the features of my car. The customer service was top-notch. Jim is definitely an asset to the company. More

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It was a pleasure working with Jim. We met on several occasions. He was patient with our endless questions and always very warm and friendly. We never felt like we were bothering him. A We met on several occasions. He was patient with our endless questions and always very warm and friendly. We never felt like we were bothering him. As the relationship and rapport grew we knew we wanted to buy the car from him. This sounds old school, but I think trust matters when making a big purchase. More

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Jim was the BEST! Guiding me through the purchasing process and ultimately giving me a GREAT deal! He was warm, funny and very knowledgeable! I would recommend Jim Guiding me through the purchasing process and ultimately giving me a GREAT deal! He was warm, funny and very knowledgeable! I would recommend Jim McCardle and Ventura Toyota to everyone I know! Marion Swain was also great. No pressure from anyone. Thank you all for the best car buying experience I've ever had! More

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Jim McCardle was just so welcoming and courteous. . he made us feel at home as we asked questions about the vehicle we were interested. He was patient as we negotiated to meet our requirements. The wh . he made us feel at home as we asked questions about the vehicle we were interested. He was patient as we negotiated to meet our requirements. The whole deal wasn’t painful. A true professional. Thanks Jim. More

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Quickest purchase of new car ever. Car was waiting for me, we moved through finance quickly ( with one tiny bump they fixed ) and I was out of there in 2 hours . I appreciate when deal Car was waiting for me, we moved through finance quickly ( with one tiny bump they fixed ) and I was out of there in 2 hours . I appreciate when dealers consider my time as important. More

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Jim was a great salesman and didn’t pressure anything and was very professional when it came to selling us a vehicle. He was very patient and understanding with whatever situation or circumstances came about was very professional when it came to selling us a vehicle. He was very patient and understanding with whatever situation or circumstances came about. I would buy a car from him again. More

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First I would just like to say how professional and knowledgeable Jim was during our whole process from start to finish. We never felt pressured and he explained everything in detail. Our whole experi knowledgeable Jim was during our whole process from start to finish. We never felt pressured and he explained everything in detail. Our whole experience was very pleasant and comfortable. I even told my son that if I ever buy another car I would diffently come directly to Jim. He was also very patience with our questions and concerns . I would do business at this ventura Toyota dealership again just because of Jim's great customer service!!! We are very happy with our new car. More

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Amazing and incredibly fast service - would highly recommend this dealership. Everyone is welcoming and friendly. recommend this dealership. Everyone is welcoming and friendly. More

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