James Little

Always great service every time I come in to get my cars checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! More

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Mechanics are horrible. Charged me 1300 for a new fuel pump in a Tiguan with a destroyed engine. Basic diagnostic skills would have shown the issue. I asked if they could ta Charged me 1300 for a new fuel pump in a Tiguan with a destroyed engine. Basic diagnostic skills would have shown the issue. I asked if they could take the pump out since the car was totaled and I would pay for labor. They told me no. Also the service manager is condescending and sexist. DON'T HAVE YOUR CAR REPAIRED HERE. GO TO A LOCAL MECHANIC!! More

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Warm, prompt, and professional service. Cozy and modern waiting room. I always appreciate great service with a smile. waiting room. I always appreciate great service with a smile. More

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Great service, fast, clean, polite, quick, as expected, would recommend to friends and family. The dealership was better than expected would recommend to friends and family. The dealership was better than expected More

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Rachel was amazing. She got my car in as I had to rush for work and had work done in no time. My car had a radio malfunction and she went above and beyond to make sure I had the tools and proper guidance. for work and had work done in no time. My car had a radio malfunction and she went above and beyond to make sure I had the tools and proper guidance. She also went the extra mile to have a full inspection done to show that I needed rear springs and rear brakes. Thank you Rachel! More

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10000 mile checkup Everyone was very polite and knowledgeable. Car was taken right away and I was updated frequently as to the status. Recall was dealt with efficiently. Everyone was very polite and knowledgeable. Car was taken right away and I was updated frequently as to the status. Recall was dealt with efficiently. More

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Courteous and professional Purchased a new vehicle last year which went well. Last visit was for my second oil change and 20k routine maintenance. Prices are reasonable, but tim Purchased a new vehicle last year which went well. Last visit was for my second oil change and 20k routine maintenance. Prices are reasonable, but time is valuable. Rated 4 🌟 because of the nearly 1.5 hour wait and oil finger prints on the hood and door (inside and outside). I'd like to see more attention to detail and respect for the paint. More

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2014 Volkswagen Passat Thank You, For The Best Customer Service, Everytime I Bring My Vehicle It Has Been Stress Free No Problems And Any No Issues. I Give Special Thanks T Thank You, For The Best Customer Service, Everytime I Bring My Vehicle It Has Been Stress Free No Problems And Any No Issues. I Give Special Thanks To Tara Arnold She Is GREAT!!!!! She Has Been Text Me And E-Mail Me Keeping Updated On The Progress About My Vehicle. Thank You Again.. More

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Awesome They always make it as pleasant as possible, and the work is 100% spot on. Never once had an issue at Kelly, and I don't expect that I will. Thank They always make it as pleasant as possible, and the work is 100% spot on. Never once had an issue at Kelly, and I don't expect that I will. Thank You, Nick More

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Service Experience Dave couldn't have been more professional and helpful. Service Tech Jim Little was excellent. I have never had a bad experience with your service d Dave couldn't have been more professional and helpful. Service Tech Jim Little was excellent. I have never had a bad experience with your service department. More

by Marty123 Verified Customer Verified Customer

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