James Lee
James Lee at Sarant Cadillac
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James Lee

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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5.0
19 Reviews

Dealership Experience

8 mos

Industry Experience

11 mos

Languages Spoken

English English

Korean Korean

5.0

19 Reviews

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19 Reviews of James Lee

September 18, 2024

Dealership Rating
Employee Rating

EVERY TIME I CALLED JAMES PICKED UP ANSWERED MY QUESTIONS AND IF HE DID NOT KNOW HE SAID HE WOULD CALL ME BACK WITHIN A HALF HOUR LATER HE CALLED ME BACK AND SATISFIED ALL QUESTIONS. More

by danny75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 17, 2024

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I had visited other dealers with many frustrations. One I even cancelled my deal due to lack of customer service. James Lee was very receptive to my needs and made my purchase a smooth and pleasurabl More

by J_cammarato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2024

Sarant Cadillac responded

Thank you for sharing your experience! We're delighted to hear that James made your purchase smooth and enjoyable. We look forward to welcoming you back for your next purchase!

August 17, 2024

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James Lee has been extremely helpful with the purchase of my Lyriq. He has answered my many questions, eased my frustrations from visiting two other dealers. Needless to say the purchase was smooth! He ev More

by J_cammarato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2024

Sarant Cadillac responded

Thank you for sharing your positive experience! We're delighted to hear that James provided exceptional service and support with your Lyriq purchase. Enjoy your new EV, and we look forward to serving you again in the future!

August 17, 2024

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The salesman Jsmes Lee was very helpful and informative. He answered all my questions and was very kind. We went back the day after we picked up the car because molding was popping up and they took car ri More

by march0595
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Aug 20, 2024

Sarant Cadillac responded

Thank you for the 5-star review! We're glad to hear that James provided helpful and informative service, and that our team promptly addressed the issue with your car. We look forward to serving you again at Sarant Cadillac!

July 07, 2024

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James Lee was very helpful and he answered all my questions and concerns. James is absolutely a great and caring person . More

by Jlizza
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Lugo

Jul 08, 2024

Sarant Cadillac responded

Thank you for car shopping with us! We're so glad to hear that you received 5-star customer care during the process here, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!

July 06, 2024

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First time to this dealership and we were very happy. James was extremely honest and upfront about everything. More

by Kburton0505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Sarant Cadillac responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Sarant. Thank you for trusting us with this process!

July 05, 2024

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Very helpful and well informed with there cars and options available. Second car purchased at Sarant Cadillac. More

by Svalenti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 08, 2024

Sarant Cadillac responded

Thank you for your continued loyalty to Sarant! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

July 05, 2024

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Everything went well. Got the car I wanted and got a good deal. James Lee was very helpful. More

by EJYOUNG111
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 08, 2024

Sarant Cadillac responded

Thank you for sharing your 5-star experience! We're thrilled to hear James made your visit so wonderful. Thank you again for choosing to work with us at Sarant. We are always here if you need anything else!

June 29, 2024

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I recently had the pleasure of purchasing a new car from Sarant Cadillac, and I can't speak highly enough about my experience, especially with my salesperson, James. From the moment I walked into the dea More

by jmoskow2468
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Lugo

Jul 01, 2024

Sarant Cadillac responded

Thank you for your wonderful review and for highlighting James's outstanding service. Enjoy your new Cadillac Lyriq, and we look forward to serving you again in the future!

June 25, 2024

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Employee Rating

Easy to work with and the salesperson was very accommodating and professional. It was a pleasure woking with the staff through the entire process. More

by Sbarell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2024

Sarant Cadillac responded

Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that you found our staff easy to work with, accommodating, and professional throughout your car buying experience. We strive to make the process smooth and enjoyable for our customers, and your feedback lets us know we're on the right track.

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