James Lee | Page 15

Glad I had Ray for a Salesman! Ray was so knowledgeable and pleasant to work with. I enjoyed this car buying experience! So far, I am very please, too, with my 2018 Ford Escape! Ray was so knowledgeable and pleasant to work with. I enjoyed this car buying experience! So far, I am very please, too, with my 2018 Ford Escape! More

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amazing car buying experience Ray was my salesman, and what a great salesman he was. I thoroughly enjoyed my experience buying with him and this company. the whole process was simp Ray was my salesman, and what a great salesman he was. I thoroughly enjoyed my experience buying with him and this company. the whole process was simple, from trading in my car to meeting with finance to finalize the new one. I highly recommend coming to this ford dealership all the staff were so welcoming and interested in getting me the best deal I could get. not just worried about making money off someone. ray was energetic and funny and kept me laughing the whole time. he was very engaged and certainly understands the meaning of great customer service. when I made it to the finance department James was there to help me and was able to get me an amazing deal on the new escape I purchased. along with some great coverage's to insure my new purchase stays in the best condition. thank you Phil long ford for making the car buying experience a great one for me. More

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Great experience Jonathan was very friendly, and worked with me to find a rate that would work for me. We had to look at a different location to find the vehicle for m Jonathan was very friendly, and worked with me to find a rate that would work for me. We had to look at a different location to find the vehicle for me, but we found it and had it moved with ease. More

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Wonderful Customer Service! Great customer service. We especially found Diana Winston to be helpful and knowledgeable. She answered all of our questions and more. Her many years Great customer service. We especially found Diana Winston to be helpful and knowledgeable. She answered all of our questions and more. Her many years of expertise made our new vehicle purchase incredibly quick and painless. Also, thank you Sherry for your sales assistance; we appreciated how you showed us all of our new Ford's features and even connected our blue tooth and hooked up our XM radio in our vehicle before we left. James Lee diligently explained our warranty options & helped us find the best fit to protect our investment. More

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Exceptional Customer Service & Great Vehicle Diana was knowledgeable & so helpful throughout my buying experience. She showed me all of my financing options on each vehicle I was interested in. S Diana was knowledgeable & so helpful throughout my buying experience. She showed me all of my financing options on each vehicle I was interested in. She was patient & made it easy for me to make the right decision. My family & I are thrilled about our new & reliable Ford Expedition EL & recommend you see Diana if you are in the market for a new car! More

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Fun, Fair, Fantastic !! My experience buying a new truck from Phil Long Ford was the best ever in 53 years of buying new and used vehicles. Juan Montoya’s demeanor, pati My experience buying a new truck from Phil Long Ford was the best ever in 53 years of buying new and used vehicles. Juan Montoya’s demeanor, patience, and overall skills confirmed and amplified what was already an Excellent external image of Phil Long Ford. I will definitely return as a repeat buyer and also recommend your company to friends. Sincerely yours, Roger Hindman More

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Best car buying experience I showed up in my work truck just browsing from a letter I received from Dianna and Ed in finance . Just filled chapter 7 bankruptcy and didn’t think I showed up in my work truck just browsing from a letter I received from Dianna and Ed in finance . Just filled chapter 7 bankruptcy and didn’t think I would be driving home three hours later in a sweet Malibu LT . Super friendly and welcoming people , not sales men, but good people . Future purchases will be made from Phil Long dealerships due to Diana and Ed ! Thanks guys More

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Found the perfect F150 Overall a great experience. Dealership was very impressive and sales staff was top notch. Salesman knew this vehicle inside and out and answered all m Overall a great experience. Dealership was very impressive and sales staff was top notch. Salesman knew this vehicle inside and out and answered all my questions. This was a comfortable experience and I left feeling good about my purchase. I would recommend this dealership to my friends. More

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As my wife says that it's my midlife crisis lol Jonathan was awesome from the word go he worked hard to find us the right car that satisfied everything that we wanted and was a pleasure to deal with Jonathan was awesome from the word go he worked hard to find us the right car that satisfied everything that we wanted and was a pleasure to deal with!! More

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All-around excellent service Purchased a new Edge about a year ago. I had specific requirements as to options & features. Sales did a great job of finding exactly what I wanted, b Purchased a new Edge about a year ago. I had specific requirements as to options & features. Sales did a great job of finding exactly what I wanted, but it was at another dealer. They made arrangements to get the vehicle from them, and delivered it a day later in great shape. Have had 2 service oil changes and one recall service. All three times, service people were very friendly and helpful. Service was completed with no delays. Do not remember all the employees that I have dealt with, but everyone was great. And even employees that were not directly involved were very friendly (while sitting in the waiting area while service work was being done, several employees walking by asked if I was being helped, or if I needed anything). They appreciate their customers. More

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