James Lausten
James Lausten at Russ Darrow Mazda of Greenfield
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James Lausten

Service Manager

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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17 Reviews
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17 Reviews

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17 Reviews of James Lausten

January 19, 2025

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Employee Rating

The scheduling and service for my car was very easy, fast, and fairly priced in my opinion. More

by MURBAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole

Jan 19, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

January 15, 2025

Dealership Rating
Employee Rating

Everyone was friendly and informative. I would definitely recommend this dealership to other people based on my experiences. More

by BBITZER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leticia Deluna, Chauncey Lovett

Jan 15, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

March 09, 2022

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Employee Rating

Everything is so organized and efficient. Thanks for all you do! I like the way the sales team is upfront but not pushy. Thanks again! More

by Jahanna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 01, 2022

Dealership Rating
Employee Rating

Took my car here for an oil change, tire rotation, and inspection. Everything went smoothly and efficiently from their reminder that service was due, to getting an appointment, to getting the work done. More

by lradliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

February 04, 2022

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Employee Rating

Staff is really kind, helpful and know their stuff. Really quick appointments and the job is always done well. More

by Stefan.stilin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

January 26, 2022

Dealership Rating
Employee Rating

Staff promptly greeted me on arrival. Check in process was fast and efficient. Waiting area was spacious and comfortable. Repairs were completed in a timely fashion. All the staff that I spoke with were More

by jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

December 23, 2021

Dealership Rating
Employee Rating

Polite & professional & very quick with the service!! I would absolutely recommend Russ Darrow Mazda Greenfield for all services. I will trust them for the next time I buy my Mazda!! More

by zilskej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leticia Deluna, Chauncey Lovett

Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

September 22, 2021

Dealership Rating
Employee Rating

Quality professional service EVERY visit! The video service is awesome! Definitely recommend this service center! More

by AntoinetteM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leticia Deluna, Chauncey Lovett

Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

September 16, 2021

Dealership Rating
Employee Rating

Great service department! Staff was very friendly and explained everything that was done. Great experience. More

by Jmcatte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leticia Deluna, Chauncey Lovett

Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

June 12, 2021

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Employee Rating

New breaks are good. That’s what I came in for. Price for this work is excessive. Additional Excessive charges: $25 for tire rotation when the wheels were off already for breaks. This is just wrong. $35 for More

by Tomlanphier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Leticia Deluna, Chauncey Lovett

Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

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