James Lauman
James Lauman at Audi Allentown
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James Lauman

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.9
417 Reviews
4.9

417 Reviews

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417 Reviews of James Lauman

November 03, 2024

Dealership Rating
Employee Rating

The service staff always does efficient and caring work, and has great communication before, during and after service. More

by CHRIS@CIRGCO.COM
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Audi Allentown responded

Thank you very much for such a great review, Chris! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 31, 2024

Dealership Rating
Employee Rating

From the time we pull up to Audi service department everyone was very respectable and helpful. Thanks More

by CHVA26
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Chva! We're always here to help if anything else comes up!

October 28, 2024

Dealership Rating
Employee Rating

Audi of Allentown provides a great service experience every time I bring my car in. More

by MIKE@OBESEARMADILLO.COM
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2024

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Mike! We're always here to help if anything else comes up!

October 28, 2024

Dealership Rating
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Jade is extremely knowledgeable and professional. It is a pleasure to work with him. I know I am in good hands when he is the service technician. More

by WMCASSARINI
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2024

Audi Allentown responded

We appreciate you taking the time to write us a review, Wmcassarini! Please let us know if we can do anything else to help!

October 28, 2024

Dealership Rating
Employee Rating

They are very responsive and courteous when calling with issues or making appointments. Staff is friendly. More

by KBROWNPA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry

Oct 29, 2024

Audi Allentown responded

KBrown, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 28, 2024

Dealership Rating
Employee Rating

I have been with Audi Allentown as a customer since 2021. They have a great selection of all cars. Service is the best that I have ever had. All the service staff are professional and have a customer first a More

by RITOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

October 27, 2024

Dealership Rating
Employee Rating

James was easy to work with and kept me informed of the progress on the work being done to my car More

by MEDTEK92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 26, 2024

Dealership Rating
Employee Rating

Tyler is great. He explains everything thoroughly, and is pleasant and engaging. He has incredible knowledge of all the different Audis, so he's able to resolve ma More

by SGR_Allentown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Allentown responded

Thank you very much for such a great review, SGR! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 26, 2024

Dealership Rating
Employee Rating

The process of dropping off my car for service and picking up the loaner was easy and seamless. James communicated updates quickly and the technicians's video was clear and concise. My car was then re More

by TIM636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Audi Allentown responded

Thank you for the great review, Tim! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 25, 2024

Dealership Rating
Employee Rating

James was excellent with communication while my vehicle was in for service. I really appreciate the effort the techs put in trying to diagnosis my vehicle and the loaner car was extremely helpful. More

by Jennabell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Audi Allentown responded

Thank you so much for the wonderful review, Jenna! Our entire team really appreciates it! Let us know if we can help with anything else!

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