James King

My experience was great and I recommend always using Autostar for any and all service needs. Autostar for any and all service needs. More

by Ruthg379 Verified Customer Verified Customer

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The service department was quick and efficient and extremely polite! James King is top notch. extremely polite! James King is top notch. More

by Ruthg379 Verified Customer Verified Customer

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My entire family has used Auto Star for their service needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when I get to the dealership I had to find out for myself that my truck had been hit by what I was later told a 18 wheeler damaging my bumper,I didn't make it 10 miles down the road before the same warning lights and check engine light came back on. When I spoke with AutoStar I was told to bring it back in and they would take another look at it and fix the damage to the bumper as well...so the following week I drove the nearly two hour trip again and dropped the vehicle off, thankfully it took only days and not months to get a response back from AutoStar about the status of my vehicle and I was told this time that it was a sensor that needed to be replaced, that same week the repairs were completed and again I make the nearly two hour drive to retrieve my vehicle and when I get there instead of finding out that my vehicle had been hit by a 18 wheeler I find that a somewhat expensive code reader that I had in my vehicle had been stolen. When confronted the manager said that I had to purchase another code reader at my expense and I could bring the receipt in and I would then be reimbursed..since I did not have the original receipt, this time I didn't even make it 5 miles away from the dealership before again the same warning lights as well as the check engine light came back on 😡🤬🤬🤬🤬🤬🤬...needless to say I will not be returning to AutoStar and nether will my family members, so just beware of this dealership and it's service department!!!🤬 More

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Took my Chrysler for a recall and they were able to finish it completely and were as always friendly to deal with finish it completely and were as always friendly to deal with More

by beerman007 Verified Customer Verified Customer

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They were very helpful and competent. They were pleasant and easy to do business with. We will highly recommend them to others. They were pleasant and easy to do business with. We will highly recommend them to others. More

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Friendly, very helpful, and my car is always in good hands. My car is older but is always treatedd as an expensive new car! hands. My car is older but is always treatedd as an expensive new car! More

by KATIENAMET Verified Customer Verified Customer

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Perfect Team. Always listen to your needs. The service in the shop is always on time. Easy to get an appointment. Always listen to your needs. The service in the shop is always on time. Easy to get an appointment. More

by THE-HYPERMAN Verified Customer Verified Customer

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There is a reason I continue to have my vehicle serviced at Autostar, and it is the people. From the front of the store to the back of the store I have amazing service. It also helps that my vehicle is fi at Autostar, and it is the people. From the front of the store to the back of the store I have amazing service. It also helps that my vehicle is fixed correctly every time. More

by JASON.CONDREY Verified Customer Verified Customer

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The work was satisfactory, but the cashier needs a lot more training. She said she has been there for over a year, but really was not that customer friendly. She also kept complaining about things the c more training. She said she has been there for over a year, but really was not that customer friendly. She also kept complaining about things the company did not allow her to do, which I didn't feel was necessary to say to customers. Thank goodness for the Service Manager because he was extremely understanding of my concerns. I bought my vehicle at this dealership and have had one or two repairs made there. I do not live in Hendersonville, so I have to make special trips to have service done. I don't trust the dealership where I live, so I don't do business with them. So, if I can't get better service from the cashier than I did this time, I will probably take my business to Shelby. More

by SD_SHELL Verified Customer Verified Customer

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I have recently used AutoStar for a purchase as well as service! Could not be happier with any transaction I have had ...will continue to use them for all my vehicle needs! service! Could not be happier with any transaction I have had ...will continue to use them for all my vehicle needs! More

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