James King | Page 7

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team provided the professionalism you deserve. If you ever need assistance in the future, don't hesitate to reach out!

Mall of Georgia Ford responded

Thank you for your continued trust in Mall of Georgia Ford! We're so happy to hear that your second vehicle purchase was another great experience, and that Patrick provided fantastic service. We truly appreciate your business and look forward to helping you again in the future!

Mall of Georgia Ford responded

Thank you for your kind words about the service you received! We’re thrilled to hear that our team was able to help you purchase your truck efficiently and quickly. Our goal is to provide fast and effective service, ensuring that every customer has a hassle-free experience. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing us for your automotive needs. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help you with all your vehicle needs!

Mall of Georgia Ford responded

We are sorry to hear about your experience with both the service you received, and the communication challenges you encountered. We understand how frustrating it can be when an issue is not properly diagnosed or resolved, and we apologize for not meeting your expectations. We take your feedback seriously, and it’s important to us that we improve moving forward. If you would like to discuss this matter further and explore potential solutions, please reach out to Scott Tackabury at Stackabury@vtaig.com.

Mall of Georgia Ford responded

We regret to hear about your experience and understand how frustrating it must have been. Your feedback is important to us, and we would like the opportunity to make this right. Please contact Scott Tackabury at Stackabury@vtaig.com so we can discuss your concerns further and address this situation appropriately. We appreciate your patience and hope to restore your trust in our service.

Mall of Georgia Ford responded

Thank you for your feedback! We’re delighted to hear that both our customer service representative and financial associate provided helpful and professional assistance. It’s also great to know the service time met your expectations. We look forward to serving you again in the future!

Mall of Georgia Ford responded

We sincerely apologize for the delays and lack of communication you've experienced regarding the service. We understand how frustrating it can be to wait for a resolution, and we regret that we haven't met your expectations in this regard. Your feedback is important to us, and we want to make sure we address your concerns promptly. Please reach out directly to Scott Tackabury at Stackabury@vtaig.com, and he will assist you in scheduling the necessary repairs and ensuring that you receive the service you were promised. Thank you for your patience, and we look forward to resolving this matter for you.

Mall of Georgia Ford responded

Thank you for your fantastic review! We're delighted to hear that you received impeccable service and that our technicians met your expectations. Speed and quality are our priorities, and it's great to know you were in and out quickly. We appreciate your kind words and look forward to serving you again in the future!

Mall of Georgia Ford responded

Thank you for your thoughtful review! We're glad to hear that you had a positive experience with our team, from the service department to the checkout counter. We pride ourselves on professionalism and excellent customer service, and we appreciate your recognition. We look forward to serving you again in the future!

Mall of Georgia Ford responded

Thank you for bringing this to our attention, and we apologize for the repeated issues you’ve experienced with your driveshaft. This is certainly not the experience we want for our customers, and we would like to resolve the matter as quickly as possible. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can investigate the repair history and discuss how we can address this ongoing concern. We appreciate your patience and look forward to working with you to resolve this issue.