James King
James King at Mall of Georgia Ford

James King | Page 4

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.3
196 Reviews

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

4.3

196 Reviews

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196 Reviews of James King

August 12, 2025

Dealership Rating
Employee Rating

The service was a quick and easy process and melvin was professional and answered every question I had More

by Alvin
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 13, 2025

Mall of Georgia Ford responded

Thank you for your review! We are happy to hear that your experience with us was both quick and straightforward. It's wonderful to know that our team member provided you with the professional service you deserved and took the time to thoroughly address all of your questions. Your feedback about the efficient process means a great deal to us at Mall of Georgia Ford. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

August 04, 2025

Dealership Rating
Employee Rating

Work was done properly, but had to wait 2 1/2 hrs. Spoke to a supervisor when he called and said my next visit with Melvin would be half price due to the time I spent waiting More

by jmueller10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Mall of Georgia Ford responded

Thank you for your review. We're glad to hear the work on your vehicle was done properly. However, we sincerely apologize for the extended wait you experienced. We understand your time is valuable. We appreciate you speaking with a supervisor, and we're happy to confirm that your next visit with Melvin will be half price as a result of the extended wait. We look forward to providing you with a much more efficient experience next time.

August 04, 2025

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All your personnel from you clerk to cashier's are all courteous and very proficient, I'll give all a stellar rating. More

by ecfranco923
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Mall of Georgia Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that all of our personnel, from the clerk to the cashiers, are courteous and proficient. We truly appreciate you giving our team a stellar rating.

August 02, 2025

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Good and trustworthy service, which is why I drive 30 miles to bring my truck in. More

by patrick.hartley
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Recommend Dealer
Yes
Aug 21, 2025

Mall of Georgia Ford responded

Thank you so much for the fantastic review! We are honored to hear that you trust us with your truck and that you're willing to make the 30-mile drive to see us. We truly appreciate your business and loyalty!

July 21, 2025

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Great customer service! Everyone was so easy to work with. Honesty and transpeancy are the key. More

by NO24
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Recommend Dealer
Yes
Jul 22, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your wonderful experience with Mall of Georgia Ford! We truly appreciate your kind words about our customer service team. It means so much to hear that our staff made the process easy for you and that you felt we demonstrated the honesty and transparency that we strive for in every interaction. Your positive feedback motivates us to continue providing excellent service to all our customers. We look forward to assisting you with any future needs!

July 18, 2025

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The service was phenomenal especially compared to the Duluth, GA location. They were incredibly cooperative and helpful from start to finish. More

by songkkim50
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Recommend Dealer
Yes

July 16, 2025

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Very good service very friendly very honest delivery on time In-N-Out quickly. I always would shop there at Mall, Georgia Ford. More

by No24
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Recommend Dealer
Yes

July 13, 2025

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This is my 3rd Ford edge, everyone was courteous, polite and kind, no pressure to buy just reassurance Andy Stanley is a great businessman, I will recommend to others More

by Zthompson1029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Mall of Georgia Ford responded

Thank you for choosing Mall of Georgia Ford for your third Ford Edge purchase! We are thrilled to hear about your positive experience with our team. It means so much to know that our staff provided you with courteous and respectful service without any sales pressure. We truly appreciate your kind words about Andy Stanley and his business approach. Your recommendation to others is the highest compliment we could receive. We look forward to serving you again in the future and continuing to provide the exceptional service you have come to expect from us.

July 11, 2025

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Staff is helpful and nice. .willing to help in anyway possible.. thumbs up for them. More

by bjposea
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Service Time
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Recommend Dealer
Yes
Jul 14, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience with Mall of Georgia Ford. We truly appreciate your kind words about our team being helpful and accommodating. It means a great deal to us to know that our staff went above and beyond to assist you with whatever you needed. Your recognition of their efforts motivates us to continue providing excellent service to every customer who walks through our doors.

June 29, 2025

Dealership Rating
Employee Rating

Reason for 3 star applies to all new car dealerships, lower your used prices. Generally eager sales guy, inexperience showed and not up to date with the paperwork. Two hours of waiting burned. Discount ? More

by gicwi
Recommend Dealer
Yes
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