James King
James King at Mall of Georgia Ford

James King | Page 19

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.3
204 Reviews

Dealership Experience

24 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

4.3

204 Reviews

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204 Reviews of James King

May 08, 2021

Dealership Rating
Employee Rating

Service department was friendly and courteous, went in for an oil change without an appointment, and they delivered in less time that expected. Great service More

by cvgroupinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 02, 2021

Dealership Rating
Employee Rating

This dealership has real good customer service and I would recommend any of my friends and family to come here. I am glad to have y’all take care of my car thank so much. More

by lisa.rolin63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Gene Diehm

May 03, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback!

April 28, 2021

Dealership Rating
Employee Rating

My service appointment was quick and easy. I was in and out in 45 minutes. I love my 2021 Ford Ranger, I am very happy to have purchased it at Mall of Goergia Ford. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

April 07, 2021

Dealership Rating
Employee Rating

Andy was my sales person. He did an excellent job, excellent customer service. By the guy who did the financial paperwork he totally put in a hole of 8k. Sorry but this is the reality. When a customer More

by TOMMY B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Andy was my sales person

Apr 08, 2021

Mall of Georgia Ford responded

We are glad you had a good sales experience and thank you for your feedback for our finance team!

March 17, 2021

Dealership Rating
Employee Rating

We are very happy with our purchase and feel the trip we took to The Mall of Georgia Ford was well worth the drive! Thanks so much! More

by DBIVENS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Lee, The Receptionist was very courteous and congratulated us on our purchase when we were leaving.

Mar 18, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

February 27, 2021

Dealership Rating
Employee Rating

Good price negotiated over phone. Prompt delivery. Good selection. Very courteous people. 2nd car from them in two years. Very good dealer. To many words needed for a vile tart survey More

by owltown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull , Jordan Lee

Mar 01, 2021

Mall of Georgia Ford responded

Thank you for your positive review!

February 25, 2021

Dealership Rating
Employee Rating

Great service was very satisfied with the young lady I worked with. Fast service and I will be sure to recommend the dealership in the future. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull, Jeff Wessels , Gene Diehm, Jordan Lee, Shawn Malcolm, James Shellaugh

Feb 26, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 25, 2021

Dealership Rating
Employee Rating

Work was done I o my satisfaction. Drop off and pickup were fine once we found the car. I was given updates along the way. I would bring the suv back to this location. This location to care a little mo More

by eheath3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Jeff Wessels

Feb 26, 2021

Mall of Georgia Ford responded

Thank you for your positive review!

February 13, 2021

Dealership Rating
Employee Rating

very bad service. They refused to fix my 2014 ford focus, for a transmission problem rl which is covered by extende warranty, leaving shi I took it to another ford dealership which they fixed it at no More

by Jucaveni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Wessels

Feb 25, 2021

Mall of Georgia Ford responded

Hi Jucaveni, Thank you for letting us know! There should be no reason why we could not address your transmission and would like to learn more. Please contact Lindsey Frazier at lfrazier@mogf.com to further discuss things and find a remedy to your situation.

February 12, 2021

Dealership Rating
Employee Rating

The Service Department is top notch. Very friendly and very informative. The waiting area is very clean,safe and comfortable. The Service Department performance is one of the main reasons I continue to bu More

by DWASHENBURN300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

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