James King
James King at Mall of Georgia Ford

James King | Page 15

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

Contact Me
4.3
204 Reviews

Dealership Experience

24 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

4.3

204 Reviews

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204 Reviews of James King

January 21, 2023

Dealership Rating
Employee Rating

Mall of Georgia has an amazing service team. The waiting room is comfortable and the coffee machine is amazing. More

by Trabdau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Brian James, Benjamin Jones, Matt Knuckles, Cason Stewart, Matthew Tyler

January 09, 2023

Dealership Rating
Employee Rating

Matt has been very helpful on advising how different components work Very good advice thanks More

by greer28l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Matt Knuckles

December 27, 2022

Dealership Rating
Employee Rating

Wonderful and Informative Service! I will continue to have my car serviced at Mall of Georgia Ford. More

by MOGsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Brian James, Benjamin Jones, Matt Knuckles, Cason Stewart, Matthew Tyler

December 27, 2022

Dealership Rating
Employee Rating

Amazing staff. They work their best to help and make you feel welcome and just comfortable all together. More

by Jae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Brian James, Benjamin Jones, Matt Knuckles, Cason Stewart, Matthew Tyler

December 09, 2022

Dealership Rating
Employee Rating

Matt Knuckles and Sterling Oliver were true MVPs during my situation. Great people to work with, got my situation under control by going above and beyond. Great customer service! More

by Plapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashlynn Van Hees , Matt Knuckles, Eliot Matias, Sterling Oliver

November 26, 2022

Dealership Rating
Employee Rating

My experience was good and painless. It was a little expensive and they didn’t top off all my fluids but it wasn’t a huge deal. More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Brian James, Benjamin Jones, Matt Knuckles, Cason Stewart, Matthew Tyler

November 22, 2022

Dealership Rating
Employee Rating

I want to thank you Ford for listening and kindness. I felt very welcome and Ford did take care of my F150. I m very happy! More

by Ekraitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull , Manuel Cisneros, Mason Clark, Brian James, Benjamin Jones, Matt Knuckles, Cason Stewart, Matthew Tyler

November 16, 2022

Dealership Rating
Employee Rating

Every one was. So great helping me. I sure will be back Enjoyed the service More

by Earl Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull , Brian James, Benjamin Jones, Matt Knuckles, Cason Stewart, Matthew Tyler

Nov 17, 2022

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 20, 2022

Dealership Rating
Employee Rating

Great staff whether buying a car off the lot from Andy & Jordan or ordering g something from Andrew More

by glofgeorgia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley , Matt Knuckles, Jordan Lee, Andrew Mullinax

October 17, 2022

Dealership Rating
Employee Rating

Dishonest and will say anything to get the sale but then not keep their word. We bought a used vehicle that they acknowledged has an issue. Told it would be fixed and then delivered but it wasn’t and we we More

by mmaynor
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 19, 2022

Mall of Georgia Ford responded

We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

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