James King
James King at Mall of Georgia Ford

James King | Page 12

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.3
204 Reviews

Dealership Experience

24 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

4.3

204 Reviews

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204 Reviews of James King

March 30, 2024

Dealership Rating
Employee Rating

Great people there, the process was quick and easy. Will be coming back for another vehicle. More

by Juanitob.x3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are glad to hear that our team provided you with quick and easy service. Thank you for your kind words and support.

February 23, 2024

Dealership Rating
Employee Rating

Great process that was fast and pleasant. Will certainly buy here in the future years. More

by King.teressa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre A. & Jennifer D.

Feb 23, 2024

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so glad to hear that our team provided you with a great purchasing experience. Thank you for your kind words and patronage. We look forward to working with you again. Enjoy your new purchase!

February 18, 2024

Dealership Rating
Employee Rating

Thank you mall of ga ford for years of fantastic service . You guys take care of me and I appreciate your hard work . Look forward to a new year of service. Thank you very much for everything you do for me More

by MARCBORNHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Adrian Turnbull , Alan

January 17, 2024

Dealership Rating
Employee Rating

Good service good waiting room. Good price good work on vehicle fair price friendly place More

by Rickyphillips40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Mall of Georgia Ford responded

Hi Ricky, Thank you for your review. We are so glad our team provided you with good service. We hope you continue to use Mall of Georgia Ford for all of your auto needs.

January 08, 2024

Dealership Rating
Employee Rating

Good fast service, cool yellow car in the back lot. Will come back for additional services. More

by Airbornrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mall of Georgia Ford responded

Hi there, thank you for the review. We welcome you to use our service department for excellent service. We look forward to seeing you soon!

January 07, 2024

Dealership Rating
Employee Rating

Had a weird noise which was difficult to hear for them. They called me and I told them how to recreate the noise. The did what I said and fixed the problem quickly. More

by KCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mall of Georgia Ford responded

HI there, thank you for your review. We are happy to hear our service department was prompt and provided great service. We welcome you back into our store the next time you have any auto needs.

November 29, 2023

Dealership Rating
Employee Rating

Best Ford dealership in the southeast hands-down. If it wasn’t for Alan, Scott, Chris and Darreyell the establishment would fall apart. Thanks for always being there for me and my vehicle. More

by MCCONKEYNATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 24, 2023

Dealership Rating
Employee Rating

All five of my vehicles are serviced at Mall of GA Ford. Three Fords a GMC and a VW all receive the same level of care from the service team at better prices than the OEM Dealers located nearby. More

by scharle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Ashlynn Van Hees , Sterling And Chris

November 23, 2023

Dealership Rating
Employee Rating

All employees were helpful, friendly and made me feel right at home. I will enjoy my next visit. More

by pflyingmonkey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2023

Dealership Rating
Employee Rating

The leasing process was bad. The lease buyout was bad. The junk fee to but the lease is bad. I would darken your steps ever again. More

by cademan424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 07, 2023

Mall of Georgia Ford responded

We're truly sorry to hear about your negative sales experience. Our aim is to provide a smooth and pleasant car-buying process for all our customers, and it's disappointing to learn that we fell short of your expectations. Your feedback is important to us, and we take it seriously. We will review the details of your experience with our sales team to identify areas for improvement. Our goal is to ensure that every customer receives the attention and assistance they deserve.

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