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James Kemp
James Kemp at Boucher Cadillac of Waukesha
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James Kemp

Cadillac Brand Manager

Boucher Cadillac of Waukesha

2145 E Moreland Blvd
Waukesha, WI 53186

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4.4
11 Reviews

Celebrating my 43yr with Cadillac!

Dealership Experience

12 yrs, 9 mos

Industry Experience

43 yrs, 3 mos

Specialties & Trainings

Cadillac and GM Certified since 1981

4.4

11 Reviews

Write a Review

11 Reviews of James Kemp

November 26, 2024

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Employee Rating

Thank you everyone, great service all the way around. I’ll be recommending to friends and family, and will definitely be back. More

by ortiz.elizabeth3131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Engaldo, Emmanuel Oquendo

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Nov 27, 2024

Boucher Cadillac of Waukesha responded

Elizabeth, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

October 18, 2024

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Employee Rating

Professional and courteous staff. I always feel confident that my vehicle is in good hands. More

by LORINDASPREMIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Colla

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Oct 19, 2024

Boucher Cadillac of Waukesha responded

Lorinda, Thank you for your business and this review. We're happy to hear James, Dan, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Kaiser Service Manager 262-754-9600

October 15, 2024

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Employee Rating

Been dealing with this Dealership for the past 20 years! Service has always be outstanding! More

by HAINEYJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Samy Khaled, Chris Spheeris

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Oct 16, 2024

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us, Jim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

August 14, 2024

Dealership Rating
Employee Rating

Great customer service, patience & understanding. Ryan was great. He found me the right Escalade I wanted with all the features & color I wanted. I'll be back. Higley recommend. More

by jasonpecore420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Samy Khaled

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Aug 15, 2024

Boucher Cadillac of Waukesha responded

Jason, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Ryan can do to assist you, please do not hesitate to let us know. Congratulations on your new Escalade! We are always happy to help! Jim Kemp General Sales Manager 262-754-9600

April 30, 2024

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Employee Rating

Thanks for the help and the effort you put on this so I can get this new car service was good More

by adandn14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samy Khaled, Cole Kucirek

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Apr 30, 2024

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! Jim Kemp General Sales Manager 262-754-9600

April 21, 2024

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Employee Rating

The GM gave us his full attention and made sure we were thoroughly happy with our purchase. More

by Darrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samy Khaled, Dylan Engaldo

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Apr 22, 2024

Boucher Cadillac of Waukesha responded

Thank you for sharing your experience with us, Darrell! We're happy to hear it went well and truly appreciate your feedback. Jim Kemp General Sales Manager 262-754-9600

April 19, 2024

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Employee Rating

Ryan and Jim in Brookfield Wisconsin have given us continued excellent experience in our 9 years nine years leasing Cadillacs! Thank you Ryan and Jim! More

by LMILLS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young

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Apr 21, 2024

Boucher Cadillac of Waukesha responded

It's fantastic to hear that Ryan and Jim provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

April 16, 2024

Dealership Rating
Employee Rating

Based on my experience in the customer service department and sales, I will no longer be going back to Boucher. This company does not represent the Cadillac experience. They are more focused on the bottom More

by POSEY.JOSHUA
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Hacker, Keith Zylka, John Kaiser , Don Jordan

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Apr 17, 2024

Boucher Cadillac of Waukesha responded

Hi Joshua, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, John Kaiser, at 262-754-9600 so that we can make this right.

April 03, 2024

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Employee Rating

We really enjoyed working with Cole and Samy. Cole went above and beyond for us. We love our new suv and would come back to this dealership in a heartbeat! They treated us well. More

by DC CAD
Recommend Dealer
Yes

Other Employees Tagged: Keith Zylka, Samy Khaled

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Apr 04, 2024

Boucher Cadillac of Waukesha responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

November 16, 2023

Dealership Rating
Employee Rating

The service is very well managed, the planning and follow up second to none. I would recommend to my friends and business associates. More

by ACDAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2023

Boucher Cadillac of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Thanks again for the recommendation, and have an amazing day!

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