James Jones
James Jones at Luther Family Buick GMC
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James Jones

Sales Manager

Luther Family Buick GMC

3202 36th St S
Fargo, ND 58104

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4.8
53 Reviews

Dealership Experience

24 yrs, 11 mos

Languages Spoken

English English

4.8

53 Reviews

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53 Reviews of James Jones

November 10, 2023

Dealership Rating
Employee Rating

Great dealership, always a really good quality of used options available for realistic prices that are on par with competitors in the area. Transaction was quick and easy. More

by Alex @ Gateway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2023

Luther Family Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership, Alex! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Nathan Loose, Internet Manager

November 02, 2023

Dealership Rating
Employee Rating

When I got my 2023 Yukon in for its 1st service, service was excellent. However, getting an appointment is a real pain, chore. More

by JFIELD5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gorby

Nov 03, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 26, 2023

Dealership Rating
Employee Rating

Rod & the dealership were very easy to work with. Rod the salesman was quite knowledgeable about the vehicle. I believe they gave us a good & fair deal. More

by jmb57new
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rod Tyson, Mark Carlson

Jul 28, 2023

Luther Family Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Rod truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 17, 2023

Dealership Rating
Employee Rating

Overall the car buying experience was good. There was some “sales” type pushiness, but not too bad. More

by Idk123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Evan Kasson

Apr 19, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 01, 2023

Dealership Rating
Employee Rating

Always friendly and willing to work with you for the best deal and options you are looking for. More

by geisen2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Nevin Beauchamp

Apr 03, 2023

Luther Family Buick GMC responded

Thank you for this amazing review, Geisen! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 18, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable, helpful, dedicated, organized, respectful, attentive, committed, thorough, sociable, skilled, qualified, pleasant, approachable, professional More

by RYAN.BERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Luther Family Buick GMC responded

Thank you for this amazing review, Ryan! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 06, 2023

Dealership Rating
Employee Rating

Outstanding, they go out of their way to help in anyway. Treat you like you’re someone. Thank to all involved. More

by GORDY_1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Luther Family Buick GMC responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 27, 2023

Dealership Rating
Employee Rating

Outstanding treatment every time I am there at Luther GMC. Always treated as a person first not just a sale. Thanks to all concerned. More

by GORDY_1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rod Tyson, Mark Carlson

Mar 01, 2023

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 20, 2023

Dealership Rating
Employee Rating

Great Staff! James Jones went above and beyond to try to see if he could get the SUV I wanted. Very friendly and knowledgeable. More

by JILL.WISEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2023

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 24, 2023

Dealership Rating
Employee Rating

The saleman was very helpful and made sure I had the best deal that was out there More

by bgross5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson , Rick Wahl

Jan 26, 2023

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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