531 Reviews
Write a Review531 Reviews of James Horton
June 20, 2024
My Highlander was in for recall work and a service. I am learning it is nothing like owning a gasoline only car and the oil doesn’t get changed near as often as my other cars did. I appreciated the f I am learning it is nothing like owning a gasoline only car and the oil doesn’t get changed near as often as my other cars did. I appreciated the fact that I had a shuttle thru Uber to take me home and pick me up. The vehicle was finished sooner than I expected and was thrilled that they called right away. The Uber came within 15 minutes to bring me back to the dealership. One thing though is when I was waiting for the Uber to take me home, there was nowhere to sit outside where I had to wait. A bench would be a nice addition. More
Other Employees Tagged: Robert, Service Dept.
June 19, 2024
The timing of the service was as communicated. However, the service rep didn't introduce themselves, so I didn't have a name to follow up with. Also, there were dirty shoes prints on the door th However, the service rep didn't introduce themselves, so I didn't have a name to follow up with. Also, there were dirty shoes prints on the door threshold and floor mats. Luckily, I have all weather mats. More
June 14, 2024
Love the people at the dealership. Love doing business with them. They are very knowledgeable and honest. Will let them do service to maintain care on truck. Love doing business with them. They are very knowledgeable and honest. Will let them do service to maintain care on truck. More