James Hobbs
James Hobbs at Med Center Mazda

James Hobbs

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,250 Reviews

Dealership Experience

14 yrs, 9 mos

4.6

1,250 Reviews

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1250 Reviews of James Hobbs

October 08, 2025

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Employee Rating

I recently had my tire replaced at the Med Center Mazda , and I couldn’t be more satisfied with the entire experience. From the moment I arrived, the staff was professional, efficient, and courteous. They cl More

by IRINALIUSA
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Recommend Dealer
Yes

Other Employees Tagged: Cindy Steinberg , Rubin Lapidus - Thank you for your unwavering support and help!!!

October 08, 2025

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Long-time customer. Always receive excellent service from the dealership. Happy to be a Med Center Mazda customer. More

by derek.penton
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Recommend Dealer
Yes

October 06, 2025

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The wait wasn’t terribly long. Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Che More

by stanhop27
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Recommend Dealer
Yes
Oct 09, 2025

Med Center Mazda responded

Hi there, Thank you so much for your feedback! We’re thrilled to hear Gerald made your visit such a great one and that you enjoyed the checkout process. We’ll be sure to share your kind words with the team! However, we’re sorry to hear your interaction with our sales staff didn’t leave the same positive impression. That’s not the experience we want for our guests, and we’ll be addressing this with our team. We truly appreciate your honesty and hope we’ll have another chance to show you the friendly, welcoming experience we strive for across all departments.

October 02, 2025

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The first two advisors I spoke with were curt, indifferent and treated me like a number, not a person. The 3rd one,Gerald, was very nice, cordial and helpful. The contact with the service departme More

by vgordv7
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

Oct 09, 2025

Med Center Mazda responded

Hi there, Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience and the lack of personal attention you received. That’s not the level of service we aim to provide, especially to a long-time customer like yourself. We appreciate you bringing this to our attention and would like the opportunity to discuss it further so we can make things right. Please reach out to our Service Manager at tstratton@medcentermazda.com at your convenience.

September 25, 2025

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Excellent team. great work. Please continue to do what you are doing. 5 stars all the way! More

by tmayers
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Recommend Dealer
Yes

September 19, 2025

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Joey Chance deserves an award for excellence in customer service. Thank you Joey for everything. More

by mmash98
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Recommend Dealer
Yes

September 18, 2025

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I've been coming here for 2 years and I have always been treated with respect More

by Willgranger2
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

September 16, 2025

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Tyler was very informative on what was wrong with my car. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him. More

by kennethbwright2
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Recommend Dealer
Yes

September 12, 2025

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This was our First Service since buying the car. We were able to get the time we wanted and it the service was completed timely. More

by Kristiaperrine
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Recommend Dealer
Yes

September 11, 2025

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The James Hobbs and his team at this dealership is always provide excellent and professional customer service. More

by Cassandrakirksey
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Recommend Dealer
Yes
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