James Hobbs
James Hobbs at Med Center Mazda

James Hobbs

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,253 Reviews

Dealership Experience

14 yrs, 9 mos

4.6

1,253 Reviews

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1253 Reviews of James Hobbs

October 28, 2025

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Employee Rating

The personnel were personable & competent. The oil change and front end alignment was completed in a reasonable amount of time. More

by kjscott17
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Recommend Dealer
Yes

October 28, 2025

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The service team and cashiers were personable and efficient. The oil change and front end alignment was accomplished in a reasonable amount of time. More

by kjscott17
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Recommend Dealer
Yes

October 22, 2025

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The dealership is clean and has a great wait area. Excellent service and I enjoy having the video of the service being performed. More

by Darcie.balderrama
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Recommend Dealer
Yes

October 14, 2025

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I had a new car key made here, and at the same time, a recall on my vehicle was taken care of. The whole process was smooth and professional. I’d especially like to highlight the service desk staff – they More

by ManuelHardenbicker
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Recommend Dealer
Yes

Other Employees Tagged: Cindy Steinberg

October 08, 2025

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I recently had my tire replaced at the Med Center Mazda , and I couldn’t be more satisfied with the entire experience. From the moment I arrived, the staff was professional, efficient, and courteous. They cl More

by IRINALIUSA
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Recommend Dealer
Yes

Other Employees Tagged: Cindy Steinberg , Rubin Lapidus - Thank you for your unwavering support and help!!!

October 08, 2025

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Long-time customer. Always receive excellent service from the dealership. Happy to be a Med Center Mazda customer. More

by derek.penton
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Recommend Dealer
Yes

October 06, 2025

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The wait wasn’t terribly long. Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Che More

by stanhop27
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Recommend Dealer
Yes
Oct 09, 2025

Med Center Mazda responded

Hi there, Thank you so much for your feedback! We’re thrilled to hear Gerald made your visit such a great one and that you enjoyed the checkout process. We’ll be sure to share your kind words with the team! However, we’re sorry to hear your interaction with our sales staff didn’t leave the same positive impression. That’s not the experience we want for our guests, and we’ll be addressing this with our team. We truly appreciate your honesty and hope we’ll have another chance to show you the friendly, welcoming experience we strive for across all departments.

October 02, 2025

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The first two advisors I spoke with were curt, indifferent and treated me like a number, not a person. The 3rd one,Gerald, was very nice, cordial and helpful. The contact with the service departme More

by vgordv7
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

Oct 09, 2025

Med Center Mazda responded

Hi there, Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience and the lack of personal attention you received. That’s not the level of service we aim to provide, especially to a long-time customer like yourself. We appreciate you bringing this to our attention and would like the opportunity to discuss it further so we can make things right. Please reach out to our Service Manager at tstratton@medcentermazda.com at your convenience.

September 19, 2025

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Joey Chance deserves an award for excellence in customer service. Thank you Joey for everything. More

by mmash98
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Recommend Dealer
Yes

September 18, 2025

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I've been coming here for 2 years and I have always been treated with respect More

by Willgranger2
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

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