James Hobbs
James Hobbs at Med Center Mazda
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James Hobbs

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.7
1,121 Reviews

Dealership Experience

14 yrs, 1 mo

4.7

1,121 Reviews

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1121 Reviews of James Hobbs

February 19, 2025

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Employee Rating

I had my car towed to Med Center Mazda on a Saturday and (no appointment) by Tuesday James had it ready to go. Awesome service! More

by MOOCAT16
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Recommend Dealer
Yes

February 19, 2025

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Easy to work with and the employees provide good, respectful customer service. They communicated well throughout the process. More

by garland.stansell
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Recommend Dealer
Yes

February 15, 2025

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They worked very hard to make sure I was completely satisfied. Kept on contact about the status of my truck and when it would be ready. More

by jreedy13
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

February 14, 2025

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Outstanding Dealership! I have purchased 11 new and pre-owned vehicles from this dealership and they have exceeded my expectations every single time! From sales to service a More

by Larry Martin
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Recommend Dealer
Yes

February 12, 2025

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The dealership took care of a recall very promptly. I was given a loaner vehicle while mine was being repaired. More

by TW
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Recommend Dealer
Yes

February 12, 2025

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Everyone i always so pleasant n friendly. I feel confident that my car i taken care of with care. More

by mullinsandrea03
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns , Will

February 12, 2025

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My car was severely scratched after an oil change and they will not fix it More

by mwjw1207
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Recommend Dealer
No

Other Employees Tagged: Barry Burns

Feb 13, 2025

Med Center Mazda responded

Hi, We’re very sorry to hear about your experience and understand how frustrating it must be to discover scratches on your vehicle after service. We would love the opportunity to discuss this further and review any available details to see how we can assist you. Please reach out to our GM, Chris Martin, at cmartin@medcentermazda.com, and we will do our best to find a resolution. Your satisfaction is important to us, and we appreciate the chance to make things right.

Feb 13, 2025

mwjw1207 responded

Hi Mr Martin.This is Maurice Wilson.When I was at your dealership on 02/07/2025 for our first service on our new Mazda3 Hatchback I noticed deep scratches on the front bumper that wasn’t there prior. I washed the car the day before and it still looked like new.If possible I would like to get it back looking that way.Thank you

February 08, 2025

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Very friendly,helpful and considerate. I was expecting a long waiting period, but didn’t have to wait very long, during this time various snacks were available! More

by lindapair
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

February 06, 2025

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I bought my car there and had always had serviced there. Again nice easy quick service. More

by rquillman0212
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Recommend Dealer
Yes

February 04, 2025

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Helpful I bought my car from med center Mazda because of the service department Competent and friendly More

by ardovinojm
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

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