James Herrera
James Herrera at Rallye Lexus
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James Herrera

Sales & Leasing Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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5.0
26 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

26 Reviews

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26 Reviews of James Herrera

November 18, 2024

Dealership Rating
Employee Rating

I know I was a difficult customer as I flip flopped my decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked throu More

by wpps
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 18, 2024

Rallye Lexus responded

It's great to hear that James was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! John Tetta 516-676-4000

November 18, 2024

Dealership Rating
Employee Rating

The dealership was no pressure, efficient, informative, and a pleasure to deal with. James was terrific More

by Gavinpboyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

Nov 18, 2024

Rallye Lexus responded

Thank you so much, Gavin, for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. John Tetta 516-676-4000

November 17, 2024

Dealership Rating
Employee Rating

I had the pleasure of working with James Herrera who made my experience beyond delightful. He was professional, patient and answered every question/concern I had. His exceptional service made my decision eas More

by Divalulu116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

Nov 17, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Congratulations on your new RX350! Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! John Tetta 516-676-4000

October 27, 2024

Dealership Rating
Employee Rating

Super job fast. Good communication. Comfortable waiting area. Good price. Easy to find. Customer focused More

by AKIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

October 22, 2024

Dealership Rating
Employee Rating

Service was impeccable. Definitely going to lease another vehicle from Rallye. Our salesman was professional and extremely helpful. Hope to make another deal with James. More

by Joe Lavrado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Rallye Lexus responded

Joe, We are very happy to hear James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

October 19, 2024

Dealership Rating
Employee Rating

Rallye Lexus handled my purchase from 3k miles away efficiently. They supported us every step of the way. More

by fremontinn
Recommend Dealer
Yes
Oct 20, 2024

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

September 30, 2024

Dealership Rating
Employee Rating

Easy dealer to deal with in buying a new 2025 car. However I was not able to reduce the price of the car by very much. I only saved $500 on the purchase price. More

by Stephenlie
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

Sep 30, 2024

Rallye Lexus responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. James Quinlan 516-676-8686

September 21, 2024

Dealership Rating
Employee Rating

Excellent service. Very attentive to my wants and needs. Very happy with my decision.and my 350 Lexus More

by mary6norman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok , Jeffrey Matheos

Sep 23, 2024

Rallye Lexus responded

Mary, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! John Tetta 516-676-4000

September 04, 2024

Dealership Rating
Employee Rating

Excellent group of folks who work very hard to ensure your actual experience meets your expectations. If anything is lacking they are quick to correct the issue. More

by MFPOLVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

Sep 04, 2024

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

August 27, 2024

Dealership Rating
Employee Rating

Top notch dealership with knowledgeable and cooperative employees. Love the vehicle sold to me. Fair deal. More

by jrwagnerlaw
Recommend Dealer
Yes
Aug 27, 2024

Rallye Lexus responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Rallye Lexus are glad to have you as a customer. John Tetta 516-676-4000

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