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26 Reviews
Write a Review26 Reviews of James Herrera
November 18, 2024
I know I was a difficult customer as I flip flopped my decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked throu decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked through all this with me and never made me feel pressured to buy a car from him when I ended up taking back my deposit. A week later I changed my decision again and put it back in. He worked through all this with no complaints and was never rude about any of the challenges I added to the process. I’m very happy with the vehicle and service I was provided. More
November 17, 2024
I had the pleasure of working with James Herrera who made my experience beyond delightful. He was professional, patient and answered every question/concern I had. His exceptional service made my decision eas my experience beyond delightful. He was professional, patient and answered every question/concern I had. His exceptional service made my decision easier in deciding to purchase my vehicle. I’m truly grateful for the service I received at Ralley and absolutely LOVE my new RX350. I highly recommend everyone not to think twice and go to Ralley Lexus for their next car. More
Other Employees Tagged: Paul Ok
October 27, 2024
Super job fast. Good communication. Comfortable waiting area. Good price. Easy to find. Customer focused Good communication. Comfortable waiting area. Good price. Easy to find. Customer focused More
Other Employees Tagged: Joanna Oates, Anthony Costanzo, Mike Reidy , Maria Santoro, Lauren Hu, James Quinlan, Dawn Sullivan, Syed Ali , Andy Hyun
October 22, 2024
Service was impeccable. Definitely going to lease another vehicle from Rallye. Our salesman was professional and extremely helpful. Hope to make another deal with James. Definitely going to lease another vehicle from Rallye. Our salesman was professional and extremely helpful. Hope to make another deal with James. More
September 30, 2024
Easy dealer to deal with in buying a new 2025 car. However I was not able to reduce the price of the car by very much. I only saved $500 on the purchase price. However I was not able to reduce the price of the car by very much. I only saved $500 on the purchase price. More
Other Employees Tagged: Paul Ok
September 04, 2024
Excellent group of folks who work very hard to ensure your actual experience meets your expectations. If anything is lacking they are quick to correct the issue. your actual experience meets your expectations. If anything is lacking they are quick to correct the issue. More
Other Employees Tagged: Michael Montijo
August 27, 2024
Top notch dealership with knowledgeable and cooperative employees. Love the vehicle sold to me. Fair deal. employees. Love the vehicle sold to me. Fair deal. More
Other Employees Tagged: Anthony Piccirillo, Anthony Costanzo