As always igreat experience n Herb Chambers of Boston I.
Everyone on the team is kind and helpful. James is great and professional!
Everyone on the team is kind and helpful. James is great and professional!
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by filosval
Service Price Transparency
Jan 16, 2025 -
Herb Chambers BMW of Boston responded
We're delighted to hear that you had another great experience with us at Herb Chambers BMW of Boston! It's wonderful to know our team, especially James, provided kind and professional service. Thank you for your feedback!
Ease of scheduling, constant communication, fast and
efficient service, great people - very satisfied and would recommend
efficient service, great people - very satisfied and would recommend
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by andrei.1.vorobyov
Service Price Transparency
Jan 15, 2025 -
Herb Chambers BMW of Boston responded
We're delighted to hear that you had a seamless experience with us at Herb Chambers BMW of Boston! Thank you for recommending our team, and we look forward to serving you again in the future.
I have been coming to the Herb Chambers BMW dealership
for approximately 20 years the service hospitality and attention to detail both from new car buying as well as follow up service appointments continu
for approximately 20 years the service hospitality and attention to detail both from new car buying as well as follow up service appointments continue to support my loyalty.
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by jfrelick
Service Price Transparency
Dec 28, 2024 -
Herb Chambers BMW of Boston responded
Hi Jfrelick, thank you for your loyalty and kind words about Herb Chambers BMW of Boston! We're delighted to hear that our service and attention to detail have kept you coming back over the years. We look forward to serving you in the future! Safe travels!
Herb Chambers BMW of Boston truly feels like a family.
The staff genuinely cares about their customers, ensuring a welcoming atmosphere. My service advisor, James Gibbons, is exceptional—his professionali
The staff genuinely cares about their customers, ensuring a welcoming atmosphere. My service advisor, James Gibbons, is exceptional—his professionalism and attention to detail make every visit a pleasure. I highly encourage anyone considering a BMW to shop at Herb Chambers BMW of Boston; their commitment to customer satisfaction and quality service is unmatched. You won't be disappointed!
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by Patrick Welch
Service Price Transparency
Dec 26, 2024 -
Herb Chambers BMW of Boston responded
Patrick, we're delighted to hear that James and the team at Herb Chambers BMW of Boston made you feel like family! Your recommendation means a lot to us. Thank you for sharing your experience!
I have had a working relationship with Herb Chambers BMW
of Boston for well over 15 years involving both sales and service. Each experience and interaction has been nothing but professional, honest and ple
of Boston for well over 15 years involving both sales and service. Each experience and interaction has been nothing but professional, honest and pleasant. I have an older model BMW - one that requires a bit of tender loving care at times. My calls and inquiries to the service department, specifically James Gibbons, are answered promptly and always respectfully with no sense of rushing or impatience. Details of mechanical issues are explained clearly and realistic and reasonable cost estimates are provided. The exceptional quality of work performed on my cars provides me an invaluable sense of comfort for myself and my family. I would also like to mention the exceptional provision of a loaner vehicle which I am most appreciative.
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by AOB
Service Price Transparency
Other Employees Tagged:
Joe in the intake area of the dealership - always courteous, patient and accommodating
Dec 17, 2024 -
Herb Chambers BMW of Boston responded
Thank you for your continued trust in Herb Chambers BMW of Boston over the years! We're delighted to hear that James and our service team have consistently provided professional and honest experiences. It's great knowing we can offer peace of mind with both our work quality and loaner vehicle services. We look forward to assisting you with any future needs!
Salesman was efficient, honest and gave me a good deal
right out of the gate. Car was ready on time with everything done correctly.
right out of the gate. Car was ready on time with everything done correctly.
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by megan
Dec 09, 2024 -
Herb Chambers BMW of Boston responded
Megan, we're delighted to hear that you had a positive experience with our team at Herb Chambers BMW of Boston! It's great to know everything went smoothly and efficiently. Enjoy your new car!
Easy process to get my BMW scheduled for a service online
and friendly service at the time of drop off / pick up. Quick same day service as well.
and friendly service at the time of drop off / pick up. Quick same day service as well.
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by BH
Service Price Transparency
Dec 02, 2024 -
Herb Chambers BMW of Boston responded
We're delighted to hear that scheduling your BMW service online was a breeze and that you received friendly, efficient care at Herb Chambers BMW of Boston. Thank you for sharing your experience!
Higor is super-helpful and got stuff done for me
last-minute. Great customer-service!
last-minute. Great customer-service!
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by KenMLG
Service Price Transparency
Nov 14, 2024 -
Herb Chambers BMW of Boston responded
Thank you for the positive feedback, Ken! Higor & the team appreciate your support and hope to see you again next time! - Herb Chambers BMW of Boston
Always efficient and thorough service in a welcoming
setting. I appreciate the professionalism of James and his staff
setting. I appreciate the professionalism of James and his staff
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by CMD02110
Service Price Transparency
Nov 07, 2024 -
Herb Chambers BMW of Boston responded
We're delighted to hear that James and the team provided you with efficient and thorough service at Herb Chambers BMW of Boston. Thank you for recognizing their professionalism, we appreciate your feedback!
Great service.
Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area
Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area
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by lsmiledge
Service Price Transparency
Nov 06, 2024 -
Herb Chambers BMW of Boston responded
Ismiledge, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided attentive service and a comfortable experience. We appreciate your support!