James Gibbons
James Gibbons at Herb Chambers BMW of Boston

James Gibbons

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.9
242 Reviews
4.9

242 Reviews

Write a Review

242 Reviews of James Gibbons

February 15, 2025

Dealership Rating
Employee Rating

this was my first time there a BMW they were very reasonable and helpful with me getting my car back on the road and Willing to work with me More

by Jasoncoutain88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 15, 2025

Dealership Rating
Employee Rating

Staff and crew very professional, friendly and clean environment. Samik very supportive answer all my concerns. More

by M22tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2025

Dealership Rating
Employee Rating

James Gibbons is awesome. Great customer service as always. He is super knowledgeable and very helpful. He is a top notch service advisor at BMW Herb Chambers Boston More

by Johnmartin1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Herb Chambers BMW of Boston responded

John, we're delighted to hear that James provided you with exceptional service at Herb Chambers BMW of Boston. Thanks for recognizing his expertise and support!

February 04, 2025

Dealership Rating
Employee Rating

No surprises, what I thought it would be. Waiting experience was the best it could be! More

by Jmgrassia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Herb Chambers BMW of Boston responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers BMW of Boston

February 01, 2025

Dealership Rating
Employee Rating

James is a trusted Service Advisor who has assisted with my service calls. He is knowledgeable, exceptional communicator, and a quality advisor. Thank you, James for your assistance and professionalism. More

by zoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Herb Chambers BMW of Boston responded

Thank you for recognizing James and his exceptional service at Herb Chambers BMW of Boston! We're delighted to hear about your positive experience.

January 30, 2025

Dealership Rating
Employee Rating

Exellent service with great communication. Easy to book appointment online and very convinient. Very nice waiting room area. More

by Chiecoli03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Herb Chambers BMW of Boston responded

We're delighted to hear you enjoyed the excellent service and comfortable waiting area at Herb Chambers BMW of Boston. Thanks for the review and please don't hesitate to reach out the next time we can be of assistance!

January 29, 2025

Dealership Rating
Employee Rating

Professional and friendly. Always get good, timely, and reliable service. This time, James Gibbons was great. More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team at Herb Chambers BMW of Boston provided you with professional and friendly service. Thank you for your kind words, we look forward to serving you again!

January 16, 2025

Dealership Rating
Employee Rating

As always igreat experience n Herb Chambers of Boston I. Everyone on the team is kind and helpful. James is great and professional! More

by filosval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Herb Chambers BMW of Boston responded

We're delighted to hear that you had another great experience with us at Herb Chambers BMW of Boston! It's wonderful to know our team, especially James, provided kind and professional service. Thank you for your feedback!

January 15, 2025

Dealership Rating
Employee Rating

Ease of scheduling, constant communication, fast and efficient service, great people - very satisfied and would recommend More

by andrei.1.vorobyov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Herb Chambers BMW of Boston responded

We're delighted to hear that you had a seamless experience with us at Herb Chambers BMW of Boston! Thank you for recommending our team, and we look forward to serving you again in the future.

December 27, 2024

Dealership Rating
Employee Rating

I have been coming to the Herb Chambers BMW dealership for approximately 20 years the service hospitality and attention to detail both from new car buying as well as follow up service appointments continu More

by jfrelick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Herb Chambers BMW of Boston responded

Hi Jfrelick, thank you for your loyalty and kind words about Herb Chambers BMW of Boston! We're delighted to hear that our service and attention to detail have kept you coming back over the years. We look forward to serving you in the future! Safe travels!

1
...

Dealership Inventory (346 Vehicles)

used 2018 Audi Q5 car, priced at $19,798
2018 Audi Q5
used
Monsoon Gray Metallic exterior
7 speed automatic with auto-shift
quattro
new 2025 BMW 2-Series car, priced at $47,150
2025 BMW 2-Series
new
Thundernight Metallic exterior
Automatic
AWD
new 2025 BMW 228i car, priced at $45,525
2025 BMW 228i
new
Alpine White exterior
Automatic
AWD
new 2025 BMW 3-Series car, priced at $57,965
2025 BMW 3-Series
new
Dravit Grey Metallic exterior
Automatic
AWD
new 2025 BMW 3-Series car, priced at $52,425
2025 BMW 3-Series
new
Arctic Race Blue Metallic exterior
Automatic
AWD
new 2025 BMW 3-Series car, priced at $50,725
2025 BMW 3-Series
new
Jet Black exterior
Automatic
AWD