James Gibbons

Everyone in the service is extremely helpful and Jurell was incredible in working with us was incredible in working with us More

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Fast and efficient, in and out in about forty minutes was pleased with my service. pleased with my service. More

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We have been working with and buying cars from Nick for 20 years. He is extremely helpful and genuinely tries to help you get the right car and not trade you up. The BMW service department there on Commonw 20 years. He is extremely helpful and genuinely tries to help you get the right car and not trade you up. The BMW service department there on Commonwealth Ave and James is also the same way. They never push you into things they really don’t think you need. More

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Everyone was very courteous and professional. Place was neat and pleasant. James was pleasant and explained things to me the way I could understand. Place was neat and pleasant. James was pleasant and explained things to me the way I could understand. More

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Awesome customer service! Came in for scheduled service, was in and out in a breeze! Came in for scheduled service, was in and out in a breeze! More

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Service here is always top notch, if you have a chance to work with James, he really knows the cars, the necessary service and what BMW can and can’t do for you in terms of warranty. work with James, he really knows the cars, the necessary service and what BMW can and can’t do for you in terms of warranty. More

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James is a Very knowledgeable sales person, always providing timely updates on car repair status. Great experience working with him. Thanks providing timely updates on car repair status. Great experience working with him. Thanks More

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The Service Department, under the superb direction of Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come f Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come for service. Working with all of them is a pleasure and it’s a comfort to know that my cars are being serviced extremely well. More

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The staff in the service department are always there for me. Great experience as always me. Great experience as always More

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My 2018 BMW had a rare transfer case catastrophic issue. Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The ser Matt Krappe, the manager, got involved, did a great deal or research to find out the cause, and expeditiously got the parts and repairs done. The service department was informative and friendly. I was thrilled at the very FAIR pricing. The entire experience, from arrival to return of my car was professionally handled, no crazy waiting, and an example of a great culture of professionalism. More

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