James Gibbons
James Gibbons at Herb Chambers BMW of Boston

James Gibbons

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.8
228 Reviews
4.8

228 Reviews

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228 Reviews of James Gibbons

November 13, 2024

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Employee Rating

Higor is super-helpful and got stuff done for me last-minute. Great customer-service! More

by KenMLG
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Recommend Dealer
Yes

Other Employees Tagged: Higor Teixeira

November 07, 2024

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Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff More

by CMD02110
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Recommend Dealer
Yes
Nov 07, 2024

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team provided you with efficient and thorough service at Herb Chambers BMW of Boston. Thank you for recognizing their professionalism, we appreciate your feedback!

November 06, 2024

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Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area More

by lsmiledge
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Recommend Dealer
Yes
Nov 06, 2024

Herb Chambers BMW of Boston responded

Ismiledge, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided attentive service and a comfortable experience. We appreciate your support!

November 05, 2024

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It's always a pleasure to get service at Herb Chambers BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. More

by asccarl
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Recommend Dealer
Yes
Nov 05, 2024

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team at Herb Chambers BMW of Boston consistently provide you with excellent service. Thank you for your kind words, and we look forward to assisting you again next time!

November 03, 2024

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The service associates are all helpful. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised. More

by ENG2L
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Recommend Dealer
Yes
Nov 04, 2024

Herb Chambers BMW of Boston responded

We're delighted to hear that Jurell and the team at Herb Chambers BMW of Boston provided you with efficient and courteous service. It's great to know your car was ready ahead of schedule! Thank you for sharing your experience with us.

October 05, 2024

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Quick service appointment with James Gibbons for my BMW X5, and the expertise shown by James is top notch More

by zoka
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Recommend Dealer
Yes
Oct 07, 2024

Herb Chambers BMW of Boston responded

Zoka, we're delighted to hear that James provided top-notch service for your BMW X5 at Herb Chambers BMW of Boston. Thank you for sharing your experience!

October 02, 2024

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Great service. Fast and easy and advisor was very knowledgeable. Highly recommend these guys over other dealers in the area More

by Scott T
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Recommend Dealer
Yes
Oct 03, 2024

Herb Chambers BMW of Boston responded

Scott, we're delighted to hear you had a great experience with our knowledgeable team at Herb Chambers BMW of Boston. Thanks for the recommendation!

October 01, 2024

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Customer service was great told me everything that was needed for the car. And the pricing quote was clearly price and the service tech kept my car clean I was very impressed More

by McZoona
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Recommend Dealer
Yes
Oct 02, 2024

Herb Chambers BMW of Boston responded

McZoona, we're delighted to hear that you had a great experience with our team at Herb Chambers BMW of Boston. Thanks for the positive feedback!

September 26, 2024

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Great service and reliable technicians. James was very clear about what was being done and how long everything would take. I would gladly come back and have my vehicle serviced again. More

by Krackedup
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Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe

Sep 27, 2024

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience! We're glad to hear James and our team at Herb Chambers BMW of Boston provided clear communication and reliable service. We look forward to seeing you again!

September 06, 2024

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Professional. Helpful. Like the tech reporting and video chats. Easy checkout and access for questions. Thanks. More

by debbie.elaine.johnston
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2024

Herb Chambers BMW of Boston responded

Debbie, we're glad to hear you appreciated the professional service provided by our team here at Herb Chambers BMW of Boston. Thanks for sharing your experience!

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