James Gibbons
James Gibbons at Herb Chambers BMW of Boston

James Gibbons

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.9
235 Reviews
4.9

235 Reviews

Write a Review

235 Reviews of James Gibbons

January 16, 2025

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Employee Rating

As always igreat experience n Herb Chambers of Boston I. Everyone on the team is kind and helpful. James is great and professional! More

by filosval
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 16, 2025

Herb Chambers BMW of Boston responded

We're delighted to hear that you had another great experience with us at Herb Chambers BMW of Boston! It's wonderful to know our team, especially James, provided kind and professional service. Thank you for your feedback!

January 15, 2025

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Ease of scheduling, constant communication, fast and efficient service, great people - very satisfied and would recommend More

by andrei.1.vorobyov
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2025

Herb Chambers BMW of Boston responded

We're delighted to hear that you had a seamless experience with us at Herb Chambers BMW of Boston! Thank you for recommending our team, and we look forward to serving you again in the future.

December 27, 2024

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I have been coming to the Herb Chambers BMW dealership for approximately 20 years the service hospitality and attention to detail both from new car buying as well as follow up service appointments continu More

by jfrelick
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Recommend Dealer
Yes
Dec 28, 2024

Herb Chambers BMW of Boston responded

Hi Jfrelick, thank you for your loyalty and kind words about Herb Chambers BMW of Boston! We're delighted to hear that our service and attention to detail have kept you coming back over the years. We look forward to serving you in the future! Safe travels!

December 26, 2024

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Herb Chambers BMW of Boston truly feels like a family. The staff genuinely cares about their customers, ensuring a welcoming atmosphere. My service advisor, James Gibbons, is exceptional—his professionali More

by Patrick Welch
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lagas, David Torres

Dec 26, 2024

Herb Chambers BMW of Boston responded

Patrick, we're delighted to hear that James and the team at Herb Chambers BMW of Boston made you feel like family! Your recommendation means a lot to us. Thank you for sharing your experience!

December 17, 2024

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I have had a working relationship with Herb Chambers BMW of Boston for well over 15 years involving both sales and service. Each experience and interaction has been nothing but professional, honest and ple More

by AOB
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Recommend Dealer
Yes

Other Employees Tagged: Joe in the intake area of the dealership - always courteous, patient and accommodating

Dec 17, 2024

Herb Chambers BMW of Boston responded

Thank you for your continued trust in Herb Chambers BMW of Boston over the years! We're delighted to hear that James and our service team have consistently provided professional and honest experiences. It's great knowing we can offer peace of mind with both our work quality and loaner vehicle services. We look forward to assisting you with any future needs!

December 08, 2024

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Salesman was efficient, honest and gave me a good deal right out of the gate. Car was ready on time with everything done correctly. More

by megan
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sheraz Sheikh, David Torres , Liz Flanders was Great

Dec 09, 2024

Herb Chambers BMW of Boston responded

Megan, we're delighted to hear that you had a positive experience with our team at Herb Chambers BMW of Boston! It's great to know everything went smoothly and efficiently. Enjoy your new car!

November 30, 2024

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Easy process to get my BMW scheduled for a service online and friendly service at the time of drop off / pick up. Quick same day service as well. More

by BH
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Recommend Dealer
Yes
Dec 02, 2024

Herb Chambers BMW of Boston responded

We're delighted to hear that scheduling your BMW service online was a breeze and that you received friendly, efficient care at Herb Chambers BMW of Boston. Thank you for sharing your experience!

November 13, 2024

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Higor is super-helpful and got stuff done for me last-minute. Great customer-service! More

by KenMLG
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Recommend Dealer
Yes

Other Employees Tagged: Higor Teixeira

Nov 14, 2024

Herb Chambers BMW of Boston responded

Thank you for the positive feedback, Ken! Higor & the team appreciate your support and hope to see you again next time! - Herb Chambers BMW of Boston

November 07, 2024

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Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff More

by CMD02110
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Service Time
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Recommend Dealer
Yes
Nov 07, 2024

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team provided you with efficient and thorough service at Herb Chambers BMW of Boston. Thank you for recognizing their professionalism, we appreciate your feedback!

November 06, 2024

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Employee Rating

Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area More

by lsmiledge
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Service Time
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Recommend Dealer
Yes
Nov 06, 2024

Herb Chambers BMW of Boston responded

Ismiledge, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided attentive service and a comfortable experience. We appreciate your support!

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